Built from official NHTSA complaint and recall data · data through 07/14/2026
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
The most-reported problem — Air Bags (39.6% of complaints) — is covered by 1 NHTSA recall campaign.
Air Bags complaints here are 4.7× the median for that category across the 1998 model-years tracked on this site.
3 of the 6 most-reported categories on this page are backed by a recall or open investigation; the other 3 rest on owner reports alone.
| Complaint category | Reports | Official status | Reference |
|---|---|---|---|
| Air Bags | 76 · 39.6% | Recalled | Recall 16V340000 |
| Vehicle Speed Control | 35 · 18.2% | Recalled | Recall 10V023000 |
| Steering | 21 · 10.9% | No official action | — |
| Engine | 11 · 5.7% | No official action | — |
| Vehicle Speed Control:accelerator Pedal | 10 · 5.2% | Recalled | Recall 10V023000 |
| Service Brakes, Hydraulic | 9 · 4.7% | No official action | — |
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 192 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
NHTSA campaign 16V340000 · 2016 · reported 05/23/2016
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 10V035000 · 2010 · reported 02/03/2010
THIS DOES NOT MEET THE STANDARD REQUIREMENTS. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 10V023000 · 2010 · reported 01/27/2010
A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Park it Park outside Specimen badges — shown on a recall card only when NHTSA sets the flag. None of the campaigns above carries either flag. Always check your own vehicle by VIN at nhtsa.gov/recalls.
“TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) AND 09V338000 (SERVICE BRAKES, HYDRAULIC)…”NHTSA complaint 10971636 — filed 04/10/2017 · AIR BAGS
“TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE…”NHTSA complaint 10970110 — filed 04/03/2017 · AIR BAGS
“TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO…”NHTSA complaint 10969616 — filed 03/30/2017 · AIR BAGS
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Air bags issues are the most-reported category, cited in 76 of 192 NHTSA complaints (39.6%), followed by vehicle speed control (35), steering (21), engine (11). Complaints are unverified owner reports.
192 complaints were on file with NHTSA as of 07/14/2026. Of those, 34 involved a crash, 1 involved a fire, and 21 reported injuries. No deaths were reported.
Yes — 3 NHTSA safety recall campaigns, including campaign 16V340000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
3 of the 6 most-reported complaint categories on this page are backed by an NHTSA safety recall or open investigation; the rest are unverified owner reports. A recall means a free repair is available at authorized dealers.
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
