Built from official NHTSA complaint and recall data · data through 07/14/2026
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
The most-reported problem — Air Bags (23.9% of complaints) — has no NHTSA recall or open investigation on file.
Air Bags complaints here are 2.8× the median for that category across the 1998 model-years tracked on this site.
None of the 6 most-reported categories on this page have a recall or open investigation on file — they rest on unverified owner reports alone.
| Complaint category | Reports | Official status | Reference |
|---|---|---|---|
| Air Bags | 33 · 23.9% | No official action | — |
| Power Train:manual Transmission | 27 · 19.6% | No official action | — |
| Vehicle Speed Control | 15 · 10.9% | No official action | — |
| Steering | 8 · 5.8% | No official action | — |
| Fuel System, Gasoline | 7 · 5.1% | No official action | — |
| Electrical System | 7 · 5.1% | No official action | — |
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 138 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
NHTSA campaign 08V162000 · 2008 · reported 04/10/2008
THE DOOR GLASS MAY SEPARATE FROM THE WINDOW REGULATOR, BIND AND SHATTER DURING OPERATION OF THE POWER WINDOWS, CAUSING DRIVER DISTRACTION AND/OR INJURY. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 09E012000 · 2009 · reported 04/07/2009
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 06E023000 · 2006 · reported 03/13/2006
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Park it Park outside Specimen badges — shown on a recall card only when NHTSA sets the flag. None of the campaigns above carries either flag. Always check your own vehicle by VIN at nhtsa.gov/recalls.
“I TOOK MY CAR TO THE TOYOTA DEALER TO FIX THE AIRBAG RECALL ON 8/31/2015 AND 1/20/2016. AFTER FIXING THE AIR BAG, I HEAR SOME…”NHTSA complaint 10884640 — filed 07/13/2016 · AIR BAGS
“TAKATA RECALL. THE CONTACT OWNS A 2004 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V285000 (AIR BAGS) AND 15V043000 (AIR BAGS); HOWEVER…”NHTSA complaint 10865642 — filed 05/18/2016 · AIR BAGS
“THE CONTACT OWNS A 2004 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V285000 (AIR BAGS) AND 15V043000 (AIR BAGS); HOWEVER, THE PART…”NHTSA complaint 10836741 — filed 02/17/2016 · AIR BAGS
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Air bags issues are the most-reported category, cited in 33 of 138 NHTSA complaints (23.9%), followed by power train:manual transmission (27), vehicle speed control (15), steering (8). Complaints are unverified owner reports.
138 complaints were on file with NHTSA as of 07/14/2026. Of those, 18 involved a crash, 2 involved a fire, and 17 reported injuries. No deaths were reported.
Yes — 3 NHTSA safety recall campaigns, including campaign 08V162000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
0 of the 6 most-reported complaint categories on this page are backed by an NHTSA safety recall or open investigation; the rest are unverified owner reports. A recall means a free repair is available at authorized dealers.
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
