Built from official NHTSA complaint and recall data · data through 07/14/2026
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
The most-reported problem — Suspension (31.4% of complaints) — is covered by 1 NHTSA recall campaign.
Suspension complaints here are 5.1× the median for that category across the 965 model-years tracked on this site.
2 of the 6 most-reported categories on this page are backed by a recall or open investigation; the other 4 rest on owner reports alone.
| Complaint category | Reports | Official status | Reference |
|---|---|---|---|
| Suspension | 54 · 31.4% | Recalled | Recall 15V451000 |
| Air Bags | 27 · 15.7% | Recalled | Recall 19V782000 · Recall 17V429000 · Recall 17V457000 |
| Power Train | 25 · 14.5% | No official action | — |
| Service Brakes | 23 · 13.4% | Investigation closed | PE11026 |
| Steering | 18 · 10.5% | No official action | — |
| Wheels | 16 · 9.3% | No official action | — |
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 172 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
NHTSA campaign 19V782000 · 2019 · reported 10/31/2019
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. Recall repairs are free at authorized dealers.
Park it · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 17V429000 · 2017 · reported 06/29/2017
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death. Recall repairs are free at authorized dealers.
Park it · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 17V457000 · 2017 · reported 07/18/2017
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death. Recall repairs are free at authorized dealers.
Park it · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 15V451000 · 2015 · reported 07/20/2015
Over time, the ball joint corrosion may result in the front lower control arm separating from the ball joint, causing a loss of steering control and increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 09V066000 · 2009 · reported 02/23/2009
DRIVERS WILL EXPERIENCE CERTAIN FUNCTIONS THAT ARE UNCONTROLLABLE WHICH WILL CAUSE SERIOUS DIFFICULTIES IN DRIVING INCREASING THE RISK OF A CRASH. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 09E011000 · 2009 · reported 04/02/2009
THIS MAY RESULT IN THE BOLT(S) SNAPPING OFF DURING USE OR WITHOUT A LOAD. THE UNSECURED RACK AND LOAD CAN THEN COME LOOSE WHILE DRIVING CREATING A POTENTIAL ROAD HAZARD, POSSIBLY RESULTING IN A VEHICLE CRASH. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
“2008 MAZDA CX-9. CONSUMER WRITES SEEKING REIMBURSEMENT FOR REPAIRS RELATED TO A SAFETY RECALL. THE CONSUMER STATED THERE WAS A SAFETY RECALL PERFORMED ON THE…”NHTSA complaint 11082848 — filed 04/09/2018 · SUSPENSION
“I HAD THE RECALL DONE ON THE A ARMS AND BALL JOINTS REPLACED AND IT'S ONLY BEEN A YEAR ALSO THE REAR STABLIZER LINKS HAVE…”NHTSA complaint 11055576 — filed 12/19/2017 · SUSPENSION
“THE CONTACT OWNS A 2008 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V451000 (SUSPENSION) AND 17V012000 (AIR BAGS); HOWEVER, THE PART TO…”NHTSA complaint 11005321 — filed 07/14/2017 · SUSPENSION
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Suspension issues are the most-reported category, cited in 54 of 172 NHTSA complaints (31.4%), followed by air bags (27), power train (25), service brakes (23). Complaints are unverified owner reports.
172 complaints were on file with NHTSA as of 07/14/2026. Of those, 10 involved a crash, 0 involved a fire, and 5 reported injuries. No deaths were reported.
Yes — 6 NHTSA safety recall campaigns, including campaign 19V782000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
2 of the 6 most-reported complaint categories on this page are backed by an NHTSA safety recall or open investigation; the rest are unverified owner reports. A recall means a free repair is available at authorized dealers.
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
