Built from official NHTSA complaint and recall data · data through 07/14/2026
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
The most-reported problem — Service Brakes (62.9% of complaints) — has no NHTSA recall or open investigation on file.
Service Brakes complaints here are 8.5× the median for that category across the 2075 model-years tracked on this site.
2 of the 6 most-reported categories on this page are backed by a recall or open investigation; the other 4 rest on owner reports alone.
| Complaint category | Reports | Official status | Reference |
|---|---|---|---|
| Service Brakes | 139 · 62.9% | No official action | — |
| Engine | 25 · 11.3% | No official action | — |
| Air Bags | 23 · 10.4% | Recalled | Recall 18V717000 · Recall 19V782000 · Recall 17V457000 |
| Power Train | 18 · 8.1% | No official action | — |
| Vehicle Speed Control | 11 · 5% | No official action | — |
| Suspension | 9 · 4.1% | Recalled | Recall 15V451000 |
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 221 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
NHTSA campaign 18V717000 · 2018 · reported 10/12/2018
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. Recall repairs are free at authorized dealers.
Park it · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 19V782000 · 2019 · reported 10/31/2019
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. Recall repairs are free at authorized dealers.
Park it · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 17V457000 · 2017 · reported 07/18/2017
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death. Recall repairs are free at authorized dealers.
Park it · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 15V451000 · 2015 · reported 07/20/2015
Over time, the ball joint corrosion may result in the front lower control arm separating from the ball joint, causing a loss of steering control and increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
“MY BRAKE BECOMES REALLY STIFF WHEN PUSHED. THIS SPECIALLY WHEN COMING TO A STOP WHERE YOU HAVE TO USE ALL YOUR ENERGY TO MAKE THE…”NHTSA complaint 10991904 — filed 05/27/2017 · SERVICE BRAKES
“THE CONTACT OWNS A 2012 MAZDA CX-9. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO ENGAGE CORRECTLY. THE PEDAL FELT STIFF…”NHTSA complaint 10990575 — filed 05/19/2017 · SERVICE BRAKES
“MY BREAK PEDAL FEELS AS IF IT BECOMES STIFF AND I HEAR A HISSING NOISE COMING FROM THE PEDAL. MY BREAKS WILL NOT SLOW THE…”NHTSA complaint 10985523 — filed 05/13/2017 · SERVICE BRAKES
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Service brakes issues are the most-reported category, cited in 139 of 221 NHTSA complaints (62.9%), followed by engine (25), air bags (23), power train (18). Complaints are unverified owner reports.
221 complaints were on file with NHTSA as of 07/14/2026. Of those, 9 involved a crash, 0 involved a fire, and 8 reported injuries. No deaths were reported.
Yes — 4 NHTSA safety recall campaigns, including campaign 18V717000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
2 of the 6 most-reported complaint categories on this page are backed by an NHTSA safety recall or open investigation; the rest are unverified owner reports. A recall means a free repair is available at authorized dealers.
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
