Built from official NHTSA complaint and recall data · data through 07/14/2026
High complaint levelIts most-reported problem — Exterior Lighting — runs 5.0× the fleet median for that category across the 719 model-years tracked on this site.
507Complaints
5Recalls
31Crashes
10Fires
13Injured
0Deaths
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
Is this problem acknowledged?
The most-reported problem — Exterior Lighting (30.8% of complaints) — is covered by 1 NHTSA recall campaign.
Exterior Lighting complaints here are 5.0× the median for that category across the 719 model-years tracked on this site.
1 of the 6 most-reported categories on this page are backed by a recall or open investigation; the other 5 rest on owner reports alone.
Complaint category
Reports
Official status
Reference
Exterior Lighting
156 · 30.8%
Recalled
Recall 20V063000
Electrical System
70 · 13.8%
No official action
—
Service Brakes
65 · 12.8%
No official action
—
Power Train
50 · 9.9%
No official action
—
Visibility/wiper
42 · 8.3%
No official action
—
Engine
39 · 7.7%
No official action
—
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 507 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
If the bracket loosens or detaches from the windshield, the safety features of the Smart City Brake Support system may be disabled and therefore increase the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
If the DRL fails, the vehicle's visibility may be reduced to other drivers on the road, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Park itPark outside Specimen badges — shown on a recall card only when NHTSA sets the flag. None of the campaigns above carries either flag. Always check your own vehicle by VIN at nhtsa.gov/recalls.
What owners report
“THERE ARE TWO PROBLEMS WITH THE TURN SIGNAL. FIRST AND FOREMOST, ON VEHICLES THAT ARE EQUIPPED WITH LED HEADLIGHTS AND LED DAYTIME RUNNING LIGHTS, IT…”NHTSA complaint 10983424 — filed 05/04/2017 · EXTERIOR LIGHTING
“HEADLIGHT CLEAR LENS IS MELTING FROM INSIDE. CLEAR LENS THAT COVERS HEADLIGHT HAS COATING INSIDE AND OUTSIDE. IT IS THE INSIDE COATING THAT IS FLOWING…”NHTSA complaint 10778543 — filed 09/29/2015 · EXTERIOR LIGHTING
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Complaint trend by year filed
Frequently asked questions
What are the most common problems with the 2016 Mazda CX-5?
Exterior lighting issues are the most-reported category, cited in 156 of 507 NHTSA complaints (30.8%), followed by electrical system (70), service brakes (65), unspecified/other issues (57). Complaints are unverified owner reports.
How many complaints does the 2016 Mazda CX-5 have?
507 complaints were on file with NHTSA as of 07/14/2026. Of those, 31 involved a crash, 10 involved a fire, and 13 reported injuries. No deaths were reported.
Does the 2016 Mazda CX-5 have any recalls?
Yes — 5 NHTSA safety recall campaigns, including campaign 16V644000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
Has NHTSA acted on the 2016 Mazda CX-5's reported problems?
1 of the 6 most-reported complaint categories on this page is backed by an NHTSA safety recall or open investigation; the rest are unverified owner reports. A recall means a free repair is available at authorized dealers.
Is a complaint proof of a defect?
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
About this data — Complaint figures on this page are consumer reports submitted to the National Highway Traffic Safety Administration (NHTSA), a U.S. government agency. NHTSA does not verify individual complaints; a complaint is not proof that a defect exists, and counts reflect what owners chose to report, not confirmed failure rates. Recall information comes from official NHTSA safety recall campaigns; recall repairs are free at authorized dealers. Always check your specific vehicle by VIN at nhtsa.gov/recalls. CarModelProblems.com is an independent site and is not affiliated with NHTSA or any vehicle manufacturer. Data through 07/14/2026.
Install CarModelProblemsAdd it to your home screen for one-tap access — no app store.
Install CarModelProblemsTap Share, then Add to Home Screen.