Built from official NHTSA complaint and recall data · data through 07/14/2026
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
The most-reported problem — Structure:body (16.5% of complaints) — is covered by 1 NHTSA recall campaign.
Structure:body complaints here are 2.8× the median for that category across the 1175 model-years tracked on this site.
1 of the 6 most-reported categories on this page are backed by a recall or open investigation; the other 5 rest on owner reports alone.
| Complaint category | Reports | Official status | Reference |
|---|---|---|---|
| Structure:body | 22 · 16.5% | Recalled | Recall 16V644000 |
| Power Train | 19 · 14.3% | No official action | — |
| Service Brakes | 14 · 10.5% | No official action | — |
| Engine | 14 · 10.5% | No official action | — |
| Vehicle Speed Control | 12 · 9% | No official action | — |
| Visibility/wiper | 10 · 7.5% | No official action | — |
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 133 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
NHTSA campaign 16V064000 · 2016 · reported 02/03/2016
A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 16V644000 · 2016 · reported 09/06/2016
If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 16E002000 · 2016 · reported 01/19/2016
If the bracket loosens or detaches from the windshield, the safety features of the Smart City Brake Support system may be disabled and therefore increase the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 16V203000 · 2016 · reported 04/11/2016
If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Park it Park outside Specimen badges — shown on a recall card only when NHTSA sets the flag. None of the campaigns above carries either flag. Always check your own vehicle by VIN at nhtsa.gov/recalls.
“WAS TURNING RIGHT ONTO SIDE CITY STREET TO PARK, WAS GOING MAYBE 2 MILES AN HOUR BECAUSE I WAS GOING TO PARK. THE CAR ENGINE…”NHTSA complaint 11361681 — filed 09/29/2020 · STRUCTURE:BODY
“MY LIFT GATE FAILED AND SLAMMED SHUT. NOW, THE LIFT GATE IS NEARLY IMPOSSIBLE FOR ME TO OPEN AND I HAVE TO HOLD THE LIFT…”NHTSA complaint 11151332 — filed 11/13/2018 · STRUCTURE:BODY
“DRIVING DOWN THE HIGHWAY AND HEARD A LOUD BOOM SOUND. NEXT THING I KNOW, PIECES OF THE SUNROOF START FLYING OFF THE CAR. NOTHING WAS…”NHTSA complaint 11090103 — filed 04/25/2018 · STRUCTURE:BODY
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Structure:body issues are the most-reported category, cited in 22 of 133 NHTSA complaints (16.5%), followed by power train (19), unspecified/other issues (16), service brakes (14). Complaints are unverified owner reports.
133 complaints were on file with NHTSA as of 07/14/2026. Of those, 11 involved a crash, 0 involved a fire, and 7 reported injuries. No deaths were reported.
Yes — 4 NHTSA safety recall campaigns, including campaign 16V064000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
1 of the 6 most-reported complaint categories on this page is backed by an NHTSA safety recall or open investigation; the rest are unverified owner reports. A recall means a free repair is available at authorized dealers.
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
