Built from official NHTSA complaint and recall data · data through 07/14/2026
High complaint levelIts most-reported problem — Electrical System — runs 4.2× the fleet median for that category across the 2547 model-years tracked on this site.
371Complaints
20Recalls
14Crashes
3Fires
17Injured
1Deaths
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
Is this problem acknowledged?
The most-reported problem — Electrical System (46.1% of complaints) — is covered by 2 NHTSA recall campaigns.
Electrical System complaints here are 4.2× the median for that category across the 2547 model-years tracked on this site.
4 of the 6 most-reported categories on this page are backed by a recall or open investigation; the other 2 rest on owner reports alone.
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 371 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
High beam headlights that do not activate as intended can reduce visibility, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Air Bags:frontal:driver Clockspring/spiral Cassette
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
An improperly secured seat belt buckle may not properly restrain occupants during a crash, increasing the risk of injury. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: YES
An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
A missing gear selection indicator may lead to unintended vehicle movement or a vehicle rollaway, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
What owners report
“Screen froze while driving and prevented back up camera from working. I have taken it to the dealer multiple times for this issue and they…”NHTSA complaint 11569221 — filed 02/01/2024 · ELECTRICAL SYSTEM
“The vehicles climate control/hvac system has inadequate ventilation that prevents air movement to occur. In cold tempatures all all of the vehicles windows fog and…”NHTSA complaint 11566856 — filed 01/21/2024 · ELECTRICAL SYSTEM
“Dashboard showed Transmission Error Message: Service Transmission Continue in D, Do Not Shift or Turn off Engine Until you Reach a Desired Location, You may…”NHTSA complaint 11560336 — filed 12/15/2023 · ELECTRICAL SYSTEM
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Complaint trend by year filed
Frequently asked questions
What are the most common problems with the 2023 Jeep Grand Cherokee?
Electrical system issues are the most-reported category, cited in 171 of 371 NHTSA complaints (46.1%), followed by engine (79), unspecified/other issues (59), suspension (56). Complaints are unverified owner reports.
How many complaints does the 2023 Jeep Grand Cherokee have?
371 complaints were on file with NHTSA as of 07/14/2026. Of those, 14 involved a crash, 3 involved a fire, and 17 reported injuries. 1 deaths were reported.
Does the 2023 Jeep Grand Cherokee have any recalls?
Yes — 20 NHTSA safety recall campaigns, including campaign 23V336000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
Has NHTSA acted on the 2023 Jeep Grand Cherokee's reported problems?
4 of the 6 most-reported complaint categories on this page are backed by an NHTSA safety recall or open investigation; the rest are unverified owner reports. A recall means a free repair is available at authorized dealers.
Is a complaint proof of a defect?
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
About this data — Complaint figures on this page are consumer reports submitted to the National Highway Traffic Safety Administration (NHTSA), a U.S. government agency. NHTSA does not verify individual complaints; a complaint is not proof that a defect exists, and counts reflect what owners chose to report, not confirmed failure rates. Recall information comes from official NHTSA safety recall campaigns; recall repairs are free at authorized dealers. Always check your specific vehicle by VIN at nhtsa.gov/recalls. CarModelProblems.com is an independent site and is not affiliated with NHTSA or any vehicle manufacturer. Data through 07/14/2026.
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