CarModelProblems.com

2020 Jeep Grand Cherokee Problems & Recalls

Built from official NHTSA complaint and recall data · data through 07/14/2026

High complaint levelIts most-reported problem — Electrical System — runs 2.7× the fleet median for that category across the 2547 model-years tracked on this site.
224Complaints
3Recalls
24Crashes
5Fires
13Injured
0Deaths

Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.

Is this problem acknowledged?

The most-reported problem — Electrical System (29% of complaints) — has no NHTSA recall or open investigation on file.

Electrical System complaints here are 2.7× the median for that category across the 2547 model-years tracked on this site.

2 of the 6 most-reported categories on this page are backed by a recall or open investigation; the other 4 rest on owner reports alone.

Complaint categoryReportsOfficial statusReference
Electrical System65 · 29%No official action
Engine47 · 21%RecalledRecall 23V411000
Power Train38 · 17%No official action
Air Bags17 · 7.6%No official action
Fuel/propulsion System16 · 7.1%RecalledRecall 22V406000
Vehicle Speed Control14 · 6.2%No official action

Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.

Complaints by component

Unspecified / other56 · 25%
ENGINE47 · 21%
POWER TRAIN38 · 17%
AIR BAGS17 · 7.6%
FUEL/PROPULSION SYSTEM16 · 7.1%
VEHICLE SPEED CONTROL14 · 6.2%
STEERING13 · 5.8%
SERVICE BRAKES12 · 5.4%
SUSPENSION8 · 3.6%

Percentages are the share of the 224 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.

Recalls — 3 campaigns

Back Over Prevention: Sensing System: Camera

NHTSA campaign 20V191000 · 2020 · reported 09/10/2020

The lingering rearview image can distract the driver, increasing the risk of a crash. Recall repairs are free at authorized dealers.

PARK-IT: NO  · PARK-OUTSIDE: NO  ·  OVER-THE-AIR FIX: YES

Fuel System, Diesel:delivery:fuel Pump

NHTSA campaign 22V406000 · 2022 · reported 06/09/2022

Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash. Recall repairs are free at authorized dealers.

PARK-IT: NO  · PARK-OUTSIDE: NO  ·  OVER-THE-AIR FIX: NO

Engine And Engine Cooling

NHTSA campaign 23V411000 · 2023 · reported 06/08/2023

An engine stall can increase the risk of a crash. Recall repairs are free at authorized dealers.

PARK-IT: NO  · PARK-OUTSIDE: NO  ·  OVER-THE-AIR FIX: NO

Park it Park outside Specimen badges — shown on a recall card only when NHTSA sets the flag. None of the campaigns above carries either flag. Always check your own vehicle by VIN at nhtsa.gov/recalls.

What owners report

“My Jeep is a 2020, and I recently bought it last June as a certified preowned vehicle from a Jeep dealership. I was having electrical…”NHTSA complaint 11557552 — filed 11/29/2023 · ELECTRICAL SYSTEM
“While at a complete stop, depressed the accelerator pedal and reached approximately 30 miles per hour. The vehicle engine RPM's rose but the vehicle would…”NHTSA complaint 11533032 — filed 07/18/2023 · ELECTRICAL SYSTEM
“The check engine light started appearing on the dash and the adaptive cruise control kept appearing that it was off. The light would go off…”NHTSA complaint 11523984 — filed 05/26/2023 · ELECTRICAL SYSTEM

Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.

Complaint trend by year filed

32019462020402021202022512023472024932025452026

Frequently asked questions

What are the most common problems with the 2020 Jeep Grand Cherokee?

Electrical system issues are the most-reported category, cited in 65 of 224 NHTSA complaints (29%), followed by unspecified/other issues (56), engine (47), power train (38). Complaints are unverified owner reports.

How many complaints does the 2020 Jeep Grand Cherokee have?

224 complaints were on file with NHTSA as of 07/14/2026. Of those, 24 involved a crash, 5 involved a fire, and 13 reported injuries. No deaths were reported.

Does the 2020 Jeep Grand Cherokee have any recalls?

Yes — 3 NHTSA safety recall campaigns, including campaign 20V191000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.

Has NHTSA acted on the 2020 Jeep Grand Cherokee's reported problems?

2 of the 6 most-reported complaint categories on this page are backed by an NHTSA safety recall or open investigation; the rest are unverified owner reports. A recall means a free repair is available at authorized dealers.

Is a complaint proof of a defect?

No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.

About this data — Complaint figures on this page are consumer reports submitted to the National Highway Traffic Safety Administration (NHTSA), a U.S. government agency. NHTSA does not verify individual complaints; a complaint is not proof that a defect exists, and counts reflect what owners chose to report, not confirmed failure rates. Recall information comes from official NHTSA safety recall campaigns; recall repairs are free at authorized dealers. Always check your specific vehicle by VIN at nhtsa.gov/recalls. CarModelProblems.com is an independent site and is not affiliated with NHTSA or any vehicle manufacturer. Data through 07/14/2026.