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2020 Jeep Cherokee Service Brakes Problems

NHTSA component category: SERVICE BRAKES · data through 07/14/2026

22Service Brakes complaints
8.5%Of all 259 complaints
#5Most-reported category

Source: U.S. NHTSA complaint data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.

How service brakes ranks on this vehicle

POWER TRAIN138 · 53.3%
ENGINE36 · 13.9%
Unspecified / other34 · 13.1%
SERVICE BRAKES22 · 8.5%

Share of the 259 complaints citing each category; one complaint can cite several. Full breakdown on the 2020 Jeep Cherokee overview page.

What owners report

“Vehicle randomly will engage the parking brake while vehicle is in motion and in drive. Vehicle then will stall and needs repeated attempts to restart…”NHTSA complaint 11585971 — filed 04/29/2024
“Parking break will automatically engage and stop the vehicle while driving or in motion. It happens randomly and at different speeds. Have taken to two…”NHTSA complaint 11577751 — filed 03/16/2024
“Vehicle slowed while driving at highway speed and started making a rotational grinding noise. Shortly after, brake light lit up on dash along with service…”NHTSA complaint 11566841 — filed 01/21/2024

Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.

Service Brakes complaints by year filed

420203202242023620243202522026

Frequently asked questions

Does the 2020 Jeep Cherokee have service brakes problems?

Service Brakes is the #5 most-reported problem area on the 2020 Jeep Cherokee: 22 of 259 complaints on file (8.5%). Complaints are unverified owner reports, not confirmed defects.

How many complaints does the 2020 Jeep Cherokee have in total?

259 complaints were on file with NHTSA as of 07/14/2026. Across all categories, 9 involved a crash, 5 involved a fire, 9 reported injuries, and none reported deaths.

What does NHTSA's service brakes category include?

NHTSA assigns each complaint to standard component categories; this page reports the SERVICE BRAKES category exactly as NHTSA defines and records it.

About this data — Complaint figures on this page are consumer reports submitted to the National Highway Traffic Safety Administration (NHTSA), a U.S. government agency. NHTSA does not verify individual complaints; a complaint is not proof that a defect exists, and counts reflect what owners chose to report, not confirmed failure rates. Recall information comes from official NHTSA safety recall campaigns; recall repairs are free at authorized dealers. Always check your specific vehicle by VIN at nhtsa.gov/recalls. CarModelProblems.com is an independent site and is not affiliated with NHTSA or any vehicle manufacturer. Data through 07/14/2026.