2020 Jeep Cherokee Transmission & Power Train Problems
NHTSA component category: POWER TRAIN · data through 07/14/2026
Source: U.S. NHTSA complaint data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
How power train ranks on this vehicle
Share of the 259 complaints citing each category; one complaint can cite several. Full breakdown on the 2020 Jeep Cherokee overview page.
What owners report
“The power transfer unit failed, requiring a replacement of the power transfer case. It is still on the vehicle and has not been replaced yet…”NHTSA complaint 11606219 — filed 08/02/2024
“The contact owns a 2020 Jeep Cherokee. The contact stated while driving 60 MPH, the transmission failed without warning and the RPM became extremely elevated…”NHTSA complaint 11597873 — filed 07/01/2024
“The contact owns a 2020 Jeep Cherokee. The contact stated that while operating the vehicle, the "Service Four Wheel Drive" message remained displayed. The vehicle…”NHTSA complaint 11573630 — filed 02/23/2024
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Power Train complaints by year filed
Frequently asked questions
Does the 2020 Jeep Cherokee have transmission & power train problems?
Power Train is the most-reported problem area on the 2020 Jeep Cherokee: 138 of 259 complaints on file (53.3%). Complaints are unverified owner reports, not confirmed defects.
How many complaints does the 2020 Jeep Cherokee have in total?
259 complaints were on file with NHTSA as of 07/14/2026. Across all categories, 9 involved a crash, 5 involved a fire, 9 reported injuries, and none reported deaths.
What does NHTSA's power train category include?
NHTSA groups complaints about the transmission (automatic or manual), driveline, axles, transfer case and related parts under a single component category called POWER TRAIN. This page reports that category as NHTSA defines it.
