Built from official NHTSA complaint and recall data · data through 07/14/2026
High complaint levelIts most-reported problem — Power Train — runs 5.5× the fleet median for that category across the 2391 model-years tracked on this site.
1,587Complaints
11Recalls
40Crashes
19Fires
37Injured
0Deaths
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
Is this problem acknowledged?
The most-reported problem — Power Train (47.1% of complaints) — is covered by 4 NHTSA recall campaigns.
Power Train complaints here are 5.5× the median for that category across the 2391 model-years tracked on this site.
5 of the 6 most-reported categories on this page are backed by a recall or open investigation; the other 1 rests on owner reports alone.
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 1,587 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Park itPark outside Specimen badges — shown on a recall card only when NHTSA sets the flag. None of the campaigns above carries either flag. Always check your own vehicle by VIN at nhtsa.gov/recalls.
What owners report
“WHEN COMING TO A STOP OR ALREADY STOPPED (LIKE AT A TRAFFIC LIGHT) WHILE IN DRIVE, WHEN VEHICLE WILL RANDOMLY "LURCH". THE ENGINE WILL VERY…”NHTSA complaint 11160799 — filed 12/11/2018 · POWER TRAIN
“WHILE DRIVING VEHICLE SHOWED ON SCREEN THAT SHIFTING WAS NOT ALLOWED CAUSING THE CAR TO STALL. HAVING TO STOP IN THE MIDDLE OF THE ROAD…”NHTSA complaint 11157223 — filed 12/10/2018 · POWER TRAIN
“WHILE DRIVING 80MPH ON THE HIGHWAY, MY 2019 JEEP CHEROKEE WENT INTO COMPLETE FAILURE MODE. THE POWER IN THE VEHICLE FAILED, I WAS NO LONGER…”NHTSA complaint 11156086 — filed 12/05/2018 · POWER TRAIN
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Complaint trend by year filed
Frequently asked questions
What are the most common problems with the 2019 Jeep Cherokee?
Power train issues are the most-reported category, cited in 747 of 1,587 NHTSA complaints (47.1%), followed by engine (448), electrical system (333), unspecified/other issues (250). Complaints are unverified owner reports.
How many complaints does the 2019 Jeep Cherokee have?
1,587 complaints were on file with NHTSA as of 07/14/2026. Of those, 40 involved a crash, 19 involved a fire, and 37 reported injuries. No deaths were reported.
Does the 2019 Jeep Cherokee have any recalls?
Yes — 11 NHTSA safety recall campaigns, including campaign 18V917000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
Has NHTSA acted on the 2019 Jeep Cherokee's reported problems?
5 of the 6 most-reported complaint categories on this page are backed by an NHTSA safety recall or open investigation; the rest are unverified owner reports. A recall means a free repair is available at authorized dealers.
Is a complaint proof of a defect?
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
About this data — Complaint figures on this page are consumer reports submitted to the National Highway Traffic Safety Administration (NHTSA), a U.S. government agency. NHTSA does not verify individual complaints; a complaint is not proof that a defect exists, and counts reflect what owners chose to report, not confirmed failure rates. Recall information comes from official NHTSA safety recall campaigns; recall repairs are free at authorized dealers. Always check your specific vehicle by VIN at nhtsa.gov/recalls. CarModelProblems.com is an independent site and is not affiliated with NHTSA or any vehicle manufacturer. Data through 07/14/2026.
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