Built from official NHTSA complaint and recall data · data through 07/14/2026
High complaint levelIts most-reported problem — Power Train — runs 5.2× the fleet median for that category across the 2391 model-years tracked on this site.
1,398Complaints
9Recalls
35Crashes
14Fires
22Injured
0Deaths
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
Is this problem acknowledged?
The most-reported problem — Power Train (43.9% of complaints) — is covered by 4 NHTSA recall campaigns.
Power Train complaints here are 5.2× the median for that category across the 2391 model-years tracked on this site.
2 of the 6 most-reported categories on this page are backed by a recall or open investigation; the other 4 rest on owner reports alone.
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 1,398 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
A fire while parked or driving can increase the risk of injury. Recall repairs are free at authorized dealers.
PARK-IT: NO · Park outside · OVER-THE-AIR FIX: NO
What owners report
“PURCHASED MY 2015 JEEP CHEROKEE IN SEPTEMBER 2015 BRAND NEW WITH 19 MILES. THE CAR STARTED OFF RUNNING GREAT I LOVED IT. BY APRIL 2016…”NHTSA complaint 11000739 — filed 06/22/2017 · POWER TRAIN
“I BOUGHT MY JEEP BRAND NEW ZERO MILES, CURRENTLY ITS AT 28K. I BEGAN TO HEAR A FLAPPING NOISE WHEN SHES ON IDLE AND THE…”NHTSA complaint 11000390 — filed 06/21/2017 · POWER TRAIN
“BEGINNING ABOUT TWO MONTH AGO, I HAVE BEEN GOING BACK TO THE DEALER FOR DRIVE TRAIN RELATED ISSUES. THE INITIAL ISSUE WAS A FAILED REAR…”NHTSA complaint 10995908 — filed 06/19/2017 · POWER TRAIN
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Complaint trend by year filed
Frequently asked questions
What are the most common problems with the 2016 Jeep Cherokee?
Power train issues are the most-reported category, cited in 614 of 1,398 NHTSA complaints (43.9%), followed by engine (313), unspecified/other issues (312), electrical system (289). Complaints are unverified owner reports.
How many complaints does the 2016 Jeep Cherokee have?
1,398 complaints were on file with NHTSA as of 07/14/2026. Of those, 35 involved a crash, 14 involved a fire, and 22 reported injuries. No deaths were reported.
Does the 2016 Jeep Cherokee have any recalls?
Yes — 9 NHTSA safety recall campaigns, including campaign 18V332000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
Has NHTSA acted on the 2016 Jeep Cherokee's reported problems?
2 of the 6 most-reported complaint categories on this page are backed by an NHTSA safety recall or open investigation; the rest are unverified owner reports. A recall means a free repair is available at authorized dealers.
Is a complaint proof of a defect?
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
About this data — Complaint figures on this page are consumer reports submitted to the National Highway Traffic Safety Administration (NHTSA), a U.S. government agency. NHTSA does not verify individual complaints; a complaint is not proof that a defect exists, and counts reflect what owners chose to report, not confirmed failure rates. Recall information comes from official NHTSA safety recall campaigns; recall repairs are free at authorized dealers. Always check your specific vehicle by VIN at nhtsa.gov/recalls. CarModelProblems.com is an independent site and is not affiliated with NHTSA or any vehicle manufacturer. Data through 07/14/2026.
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