Built from official NHTSA complaint and recall data · data through 07/14/2026
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
The most-reported problem — Exterior Lighting (51.2% of complaints) — has no NHTSA recall or open investigation on file.
Exterior Lighting complaints here are 9.1× the median for that category across the 719 model-years tracked on this site.
1 of the 6 most-reported categories on this page are backed by a recall or open investigation; the other 5 rest on owner reports alone.
| Complaint category | Reports | Official status | Reference |
|---|---|---|---|
| Exterior Lighting | 213 · 51.2% | No official action | — |
| Service Brakes | 42 · 10.1% | No official action | — |
| Suspension | 40 · 9.6% | Recalled | Recall 14V571000 · Recall 21V473000 |
| Electrical System | 30 · 7.2% | No official action | — |
| Exterior Lighting:headlights | 18 · 4.3% | No official action | — |
| Steering | 17 · 4.1% | No official action | — |
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 416 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
NHTSA campaign 14V447000 · 2014 · reported 07/23/2014
If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 14V571000 · 2014 · reported 09/19/2014
Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 21V473000 · 2021 · reported 06/24/2021
A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash. Recall repairs are free at authorized dealers.
Park it · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
“HEADLIGHTS START RANDOMLY DIMMING TO THE POINT YOU CAN'T SEE TO DRIVE, DASH STABILITY CONTROL & TRACTION CONTROL LIGHTS KEEP GOING ON AND OFF. ENGINE…”NHTSA complaint 11119808 — filed 08/14/2018 · EXTERIOR LIGHTING
“DIM LOW BEAM HEADLIGHTS PERFORMANCE ON MY 2012 CADILLAC SRX. DEALERSHIP SUGGESTIONS IS TO REPLACE HEADLIGHT ASSEMBLIES. DEALERSHIP ALSO STATED THAT WITHIN THE LAST YEAR…”NHTSA complaint 11111677 — filed 07/16/2018 · EXTERIOR LIGHTING
“ON OR ABOUT JANUARY 10, 2018 WHILE DRIVING CAR AT NIGHT I NOTICED HEADLIGHTS APPEARED TO BE ABOUT 50% DIMMER THAN THEY SHOULD BE. MY…”NHTSA complaint 11105303 — filed 07/03/2018 · EXTERIOR LIGHTING
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Exterior lighting issues are the most-reported category, cited in 213 of 416 NHTSA complaints (51.2%), followed by service brakes (42), suspension (40), electrical system (30). Complaints are unverified owner reports.
416 complaints were on file with NHTSA as of 07/14/2026. Of those, 32 involved a crash, 4 involved a fire, and 32 reported injuries. 2 deaths were reported.
Yes — 3 NHTSA safety recall campaigns, including campaign 14V447000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
1 of the 6 most-reported complaint categories on this page is backed by an NHTSA safety recall or open investigation; the rest are unverified owner reports. A recall means a free repair is available at authorized dealers.
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
