Built from official NHTSA complaint and recall data · data through 07/14/2026
High complaint levelIts most-reported problem — Exterior Lighting — runs 7.0× the fleet median for that category across the 719 model-years tracked on this site.
446Complaints
7Recalls
17Crashes
1Fires
21Injured
0Deaths
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
Is this problem acknowledged?
The most-reported problem — Exterior Lighting (42.4% of complaints) — has no NHTSA recall or open investigation on file.
Exterior Lighting complaints here are 7.0× the median for that category across the 719 model-years tracked on this site.
2 of the 6 most-reported categories on this page are backed by a recall or open investigation; the other 4 rest on owner reports alone.
Complaint category
Reports
Official status
Reference
Exterior Lighting
189 · 42.4%
No official action
—
Suspension
59 · 13.2%
Recalled
Recall 21V473000 · Recall 14V571000
Electrical System
38 · 8.5%
No official action
—
Service Brakes
35 · 7.8%
No official action
—
Power Train
29 · 6.5%
Recalled
Recall 11V595000
Engine
25 · 5.6%
No official action
—
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 446 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
THE DRIVER MAY BE UNABLE TO SHIFT THE TRANSMISSION OUT OF GEAR, RESULTING IN NO MOTION OR THE SHIFTER MAY INACCURATELY INDICATE THAT THE TRANSMISSION IS IN PARK WHEN IT IS NOT, ALLOWING THE VEHICLE TO ROLL AWAY AND CAUSE A POSSIBLE CRASH. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Visibility:defroster/defogger/hvac System:windshield:electrical Heating Element
IF THIS CONDITION AFFECTS THE DEFROST SYSTEM WHEN IT IS REQUIRED, IT MAY DECREASE THE DRIVER'S VISIBILITY, AND COULD RESULT IN A CRASH. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
THE SAFETY BELT SYSTEM MAY NOT RESTRAIN THE OCCUPANT(S) AS DESIGNED AND COULD INCREASE THE RISK OF INJURY. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
What owners report
“WATER IS GETTING INTO THE HEAD LIGHTS ON BOTH SIDES OF MY CAR”NHTSA complaint 11031376 — filed 10/02/2017 · EXTERIOR LIGHTING
“THE HEADLIGHTS ARE BOTH FULL OF MOISTURE AND THEY KEEP SHORTING OUT AND DON'T WORK ALLO THE TIME.I CALLED CADILLAZC DEALER AND THEY WANT $4500.00…”NHTSA complaint 11023781 — filed 09/16/2017 · EXTERIOR LIGHTING
“WHILE DRIVING MY VEHICLE ON THE HIGHWAY I HAD A HARD TIME TO SEE THE HIGHWAY & THE PANEL ON MY DASH CAME ON SAYING…”NHTSA complaint 11019153 — filed 08/23/2017 · EXTERIOR LIGHTING
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Complaint trend by year filed
Frequently asked questions
What are the most common problems with the 2011 Cadillac SRX?
Exterior lighting issues are the most-reported category, cited in 189 of 446 NHTSA complaints (42.4%), followed by suspension (59), electrical system (38), service brakes (35). Complaints are unverified owner reports.
How many complaints does the 2011 Cadillac SRX have?
446 complaints were on file with NHTSA as of 07/14/2026. Of those, 17 involved a crash, 1 involved a fire, and 21 reported injuries. No deaths were reported.
Does the 2011 Cadillac SRX have any recalls?
Yes — 7 NHTSA safety recall campaigns, including campaign 21V473000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
Has NHTSA acted on the 2011 Cadillac SRX's reported problems?
2 of the 6 most-reported complaint categories on this page are backed by an NHTSA safety recall or open investigation; the rest are unverified owner reports. A recall means a free repair is available at authorized dealers.
Is a complaint proof of a defect?
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
About this data — Complaint figures on this page are consumer reports submitted to the National Highway Traffic Safety Administration (NHTSA), a U.S. government agency. NHTSA does not verify individual complaints; a complaint is not proof that a defect exists, and counts reflect what owners chose to report, not confirmed failure rates. Recall information comes from official NHTSA safety recall campaigns; recall repairs are free at authorized dealers. Always check your specific vehicle by VIN at nhtsa.gov/recalls. CarModelProblems.com is an independent site and is not affiliated with NHTSA or any vehicle manufacturer. Data through 07/14/2026.
Install CarModelProblemsAdd it to your home screen for one-tap access — no app store.
Install CarModelProblemsTap Share, then Add to Home Screen.