Built from official NHTSA complaint and recall data · data through 07/14/2026
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
The most-reported problem — Electrical System (26.9% of complaints) — is covered by 1 NHTSA recall campaign.
Electrical System complaints here are 2.5× the median for that category across the 2547 model-years tracked on this site.
1 of the 6 most-reported categories on this page are backed by a recall or open investigation; the other 5 rest on owner reports alone.
| Complaint category | Reports | Official status | Reference |
|---|---|---|---|
| Electrical System | 45 · 26.9% | Recalled | Recall 14V355000 |
| Steering | 32 · 19.2% | No official action | — |
| Air Bags | 23 · 13.8% | No official action | — |
| Visibility:power Window Devices And Controls | 20 · 12% | No official action | — |
| Engine | 17 · 10.2% | No official action | — |
| Visibility | 8 · 4.8% | No official action | — |
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 167 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
NHTSA campaign 14V355000 · 2014 · reported 06/23/2014
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Park it Park outside Specimen badges — shown on a recall card only when NHTSA sets the flag. None of the campaigns above carries either flag. Always check your own vehicle by VIN at nhtsa.gov/recalls.
“THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT RECEIVED AN UPDATED…”NHTSA complaint 10662768 — filed 12/02/2014 · ELECTRICAL SYSTEM
“2004 CADILLAC DEVILLE CONSUMER SEEKING REIMBURSEMENT FOR OUT OF POCKET EXPENSES THE CONSUMER STATED ON SEPTEMBER 13, 2013, HE COULD NOT GET THE VEHICLE TO…”NHTSA complaint 10653334 — filed 11/26/2014 · ELECTRICAL SYSTEM
“THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO…”NHTSA complaint 10658693 — filed 11/17/2014 · ELECTRICAL SYSTEM
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Electrical system issues are the most-reported category, cited in 45 of 167 NHTSA complaints (26.9%), followed by steering (32), air bags (23), visibility:power window devices and controls (20). Complaints are unverified owner reports.
167 complaints were on file with NHTSA as of 07/14/2026. Of those, 13 involved a crash, 4 involved a fire, and 14 reported injuries. No deaths were reported.
Yes — 1 NHTSA safety recall campaign, including campaign 14V355000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
1 of the 6 most-reported complaint categories on this page is backed by an NHTSA safety recall or open investigation; the rest are unverified owner reports. A recall means a free repair is available at authorized dealers.
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
