Built from official NHTSA complaint and recall data · data through 07/14/2026
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
The most-reported problem — Electrical System (19.9% of complaints) — is covered by 1 NHTSA recall campaign.
Electrical System complaints here are 1.8× the median for that category across the 2547 model-years tracked on this site.
3 of the 6 most-reported categories on this page are backed by a recall or open investigation; the other 3 rest on owner reports alone.
| Complaint category | Reports | Official status | Reference |
|---|---|---|---|
| Electrical System | 35 · 19.9% | Recalled | Recall 14V355000 |
| Air Bags | 20 · 11.4% | Recalled | Recall 02V222000 |
| Engine | 17 · 9.7% | No official action | — |
| Steering | 14 · 8% | Recalled | Recall 02V067000 |
| Engine And Engine Cooling | 10 · 5.7% | No official action | — |
| Engine And Engine Cooling:engine | 7 · 4% | No official action | — |
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 176 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
NHTSA campaign 14V355000 · 2014 · reported 06/23/2014
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 02V067000 · 2002 · reported 03/06/2002
IF THE LEFT BOLT IS MISSING AND THE RIGHT MOUNTING STRAP FAILS, STEERING CONTROL IS LOST AND A VEHICLE CRASH COULD RESULT. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 03V238000 · 2003 · reported 07/01/2003
FUEL SYSTEM COMPONENTS CAN BE DAMAGED AND FUEL CAN LEAK FROM THE VEHICLE WHEN IT IS REFUELED. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 02V222000 · 2002 · reported 08/09/2002
PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 02V227000 · 2002 · reported 09/05/2002
IN SUCH A CRASH, THIS COULD RESULT IN AN INCREASE IN INJURY FOR THAT OCCUPANT. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Park it Park outside Specimen badges — shown on a recall card only when NHTSA sets the flag. None of the campaigns above carries either flag. Always check your own vehicle by VIN at nhtsa.gov/recalls.
“THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR…”NHTSA complaint 10626741 — filed 08/20/2014 · ELECTRICAL SYSTEM
“THE CAR WOULD DIE OUT, AND YOU HAVE NO POWER ANYTHING. PUT IT IN NEUTRAL AND YOU COULD RESTART IT. SOLUTION WAS TO REPLACE TWO…”NHTSA complaint 10626337 — filed 08/19/2014 · ELECTRICAL SYSTEM
“AT AROUND 11:35 AM, AS I WAS TURNING LEFT FROM PRAIRIE STREET INTO THE FAR SOUTH ENTRANCE OF KROGERS' SUPERMARKET. THE CADILLAC'S ENGINE JUST STOPPED…”NHTSA complaint 10582919 — filed 04/15/2014 · ELECTRICAL SYSTEM
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Electrical system issues are the most-reported category, cited in 35 of 176 NHTSA complaints (19.9%), followed by air bags (20), engine (17), steering (14). Complaints are unverified owner reports.
176 complaints were on file with NHTSA as of 07/14/2026. Of those, 20 involved a crash, 2 involved a fire, and 17 reported injuries. 1 deaths were reported.
Yes — 5 NHTSA safety recall campaigns, including campaign 14V355000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
3 of the 6 most-reported complaint categories on this page are backed by an NHTSA safety recall or open investigation; the rest are unverified owner reports. A recall means a free repair is available at authorized dealers.
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
