Built from official NHTSA complaint and recall data · data through 07/14/2026
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
The most-reported problem — Air Bags (17.9% of complaints) — is covered by 3 NHTSA recall campaigns.
Air Bags complaints here are 2.1× the median for that category across the 1998 model-years tracked on this site.
4 of the 6 most-reported categories on this page are backed by a recall or open investigation; the other 2 rest on owner reports alone.
| Complaint category | Reports | Official status | Reference |
|---|---|---|---|
| Air Bags | 49 · 17.9% | Recalled | Recall 19V010000 · Recall 21V638000 · Recall 17V627000 |
| Service Brakes | 45 · 16.4% | Investigation closed | DP20004 |
| Electrical System | 37 · 13.5% | Recalled | Recall 17V177000 |
| Suspension | 28 · 10.2% | No official action | — |
| Steering | 25 · 9.1% | Recalled | Recall 16V899000 |
| Fuel/propulsion System | 24 · 8.8% | Recalled | Recall 15V792000 |
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 274 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
NHTSA campaign 19V010000 · 2019 · reported 01/09/2019
An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 19V787000 · 2019 · reported 11/01/2019
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: YES
NHTSA campaign 21V638000 · 2021 · reported 08/13/2021
An incorrect air bag may not function properly in a crash, increasing the risk of injury. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 17V627000 · 2017 · reported 10/06/2017
If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 17V177000 · 2017 · reported 03/14/2017
If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 16V899000 · 2016 · reported 12/14/2016
If the control unit pins lose connection, there would be a loss of electric power steering assist, increasing the risk of a crash. The increase in pin contact resistance can also increase the risk of a fire, even while the vehicle is parked and ignition is off. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 15V792000 · 2015 · reported 11/24/2015
If the fuel feed line has the incorrect flare fitting, the connection between the fuel hose and the fuel feed line might develop a leak or may completely disconnect.… Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 15V088000 · 2015 · reported 02/13/2015
If the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Park it Park outside Specimen badges — shown on a recall card only when NHTSA sets the flag. None of the campaigns above carries either flag. Always check your own vehicle by VIN at nhtsa.gov/recalls.
“TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO…”NHTSA complaint 11395414 — filed 02/09/2021 · AIR BAGS
“RECEIVED A RECALL NOTICE FOR AIRBAG NHTSA ID 19V010. I HAVE TRIED FOR 2 YEARS TO GET IT REPLACED. THEY SAY IT IS STILL ON…”NHTSA complaint 11389559 — filed 01/23/2021 · AIR BAGS
“TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO…”NHTSA complaint 11389442 — filed 01/22/2021 · AIR BAGS
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Air bags issues are the most-reported category, cited in 49 of 274 NHTSA complaints (17.9%), followed by service brakes (45), electrical system (37), suspension (28). Complaints are unverified owner reports.
274 complaints were on file with NHTSA as of 07/14/2026. Of those, 10 involved a crash, 14 involved a fire, and 9 reported injuries. No deaths were reported.
Yes — 8 NHTSA safety recall campaigns, including campaign 19V010000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
4 of the 6 most-reported complaint categories on this page are backed by an NHTSA safety recall or open investigation; the rest are unverified owner reports. A recall means a free repair is available at authorized dealers.
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
