Built from official NHTSA complaint and recall data · data through 07/14/2026
Elevated complaint levelIts most-reported problem — Air Bags — runs 1.7× the fleet median for that category across the 1998 model-years tracked on this site.
404Complaints
8Recalls
15Crashes
12Fires
26Injured
0Deaths
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
Is this problem acknowledged?
The most-reported problem — Air Bags (11.4% of complaints) — has no NHTSA recall or open investigation on file.
Air Bags complaints here are 1.7× the median for that category across the 1998 model-years tracked on this site.
3 of the 6 most-reported categories on this page are backed by a recall or open investigation; the other 3 rest on owner reports alone.
Complaint category
Reports
Official status
Reference
Air Bags
46 · 11.4%
No official action
—
Electrical System
38 · 9.4%
Investigation closed
EA05009 · PE05004 · PE04049 → recall 04V531000
Power Train:automatic Transmission
28 · 6.9%
No official action
—
Steering
24 · 5.9%
Recalled
Recall 04V386000
Steering:hydraulic Power Assist:hose, Piping, And Connections
14 · 3.5%
Recalled
Recall 04V386000
Steering:hydraulic Power Assist System
14 · 3.5%
Recalled
Recall 04V386000
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS14 · 3.5%
STEERING:HYDRAULIC POWER ASSIST SYSTEM14 · 3.5%
LATCHES/LOCKS/LINKAGES:DOORS:LATCH12 · 3%
ENGINE AND ENGINE COOLING:ENGINE12 · 3%
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE12 · 3%
EQUIPMENT:APPLIANCE:AIR CONDITIONER11 · 2.7%
Percentages are the share of the 404 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
IF THE AREA IN QUESTION FRACTURES OR BREAKS, THIS COULD CAUSE AN UNSTABLE DRIVING CONDITION, POSSIBLY RESULTING IN A CRASH. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Steering:hydraulic Power Assist:hose, Piping, And Connections
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
IF THIS CONDITION OCCURRED WHILE THE VEHICLE IS IN MOTION, THE ENGINE COULD STALL. ALSO, IN THE PRESENCE OF AN IGNITION SOURCE, THE FUEL LEAK COULD RESULT IN A VEHICLE FIRE. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Park itPark outside Specimen badges — shown on a recall card only when NHTSA sets the flag. None of the campaigns above carries either flag. Always check your own vehicle by VIN at nhtsa.gov/recalls.
What owners report
“AIRBAG WARNING LIGHT ILLUMINATED. CONSUMER SUSPECTED IT MAY HAVE BEEN RELATED TO RECALL NOTICE 02V293000 CONCERNING CLOCKSPRING FAILURE. THE LIGHT ILLUMINATE WHEN THE VEHICLE WAS…”NHTSA complaint 10042338 — filed 11/05/2003 · AIR BAGS
“CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED THE AIR BAG LIGHT CAME ON AND THE AIR BAG COULD BE INOPERATIVE IN THE EVENT OF…”NHTSA complaint 10003900 — filed 01/15/2003 · AIR BAGS
“AIRBAG LIGHT KEEPS COMING ON WHILE DRIVING. DEALER KEEPS TELLING ME IT IS FIXED. PASSENGER SLIDER KEEPS STICKING WHEN COLD, IT DOES NOT OPEN BY…”NHTSA complaint 10000092 — filed 12/12/2002 · AIR BAGS
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Complaint trend by year filed
Frequently asked questions
What are the most common problems with the 2002 Chrysler Town AND Country?
Air bags issues are the most-reported category, cited in 46 of 404 NHTSA complaints (11.4%), followed by electrical system (38), power train:automatic transmission (28), steering (24). Complaints are unverified owner reports.
How many complaints does the 2002 Chrysler Town AND Country have?
404 complaints were on file with NHTSA as of 07/14/2026. Of those, 15 involved a crash, 12 involved a fire, and 26 reported injuries. No deaths were reported.
Does the 2002 Chrysler Town AND Country have any recalls?
Yes — 8 NHTSA safety recall campaigns, including campaign 10E034000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
Has NHTSA acted on the 2002 Chrysler Town AND Country's reported problems?
3 of the 6 most-reported complaint categories on this page are backed by an NHTSA safety recall or open investigation; the rest are unverified owner reports. A recall means a free repair is available at authorized dealers.
Is a complaint proof of a defect?
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
About this data — Complaint figures on this page are consumer reports submitted to the National Highway Traffic Safety Administration (NHTSA), a U.S. government agency. NHTSA does not verify individual complaints; a complaint is not proof that a defect exists, and counts reflect what owners chose to report, not confirmed failure rates. Recall information comes from official NHTSA safety recall campaigns; recall repairs are free at authorized dealers. Always check your specific vehicle by VIN at nhtsa.gov/recalls. CarModelProblems.com is an independent site and is not affiliated with NHTSA or any vehicle manufacturer. Data through 07/14/2026.
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