Built from official NHTSA complaint and recall data · data through 07/14/2026
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
The most-reported problem — Electrical System (36.4% of complaints) — is covered by 2 NHTSA recall campaigns.
Electrical System complaints here are 3.3× the median for that category across the 2547 model-years tracked on this site.
1 of the 6 most-reported categories on this page are backed by a recall or open investigation; the other 5 rest on owner reports alone.
| Complaint category | Reports | Official status | Reference |
|---|---|---|---|
| Electrical System | 59 · 36.4% | Recalled | Recall 23V010000 · Recall 26V362000 |
| Engine | 51 · 31.5% | No official action | — |
| Power Train | 36 · 22.2% | Investigation closed | PE22008 → recall 23V010 |
| Steering | 30 · 18.5% | No official action | — |
| Fuel/propulsion System | 8 · 4.9% | No official action | — |
| Seats | 5 · 3.1% | No official action | — |
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 162 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
NHTSA campaign 20V191000 · 2020 · reported 09/10/2020
The lingering rearview image can distract the driver, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: YES
NHTSA campaign 23V010000 · 2023 · reported 01/17/2023
An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 24V793000 · 2024 · reported 10/24/2024
An air bag that does not deploy during a crash increases the risk of injury. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 25V876000 · 2025 · reported 12/17/2025
An unsecured wheelchair can move during transit, increasing the risk of injury. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 26V362000 · 2026 · reported 06/04/2026
A vehicle fire increases the risk of injury. Recall repairs are free at authorized dealers.
PARK-IT: NO · Park outside · OVER-THE-AIR FIX: NO
“Electrical system issues. Had to replace both batteries in the pacifica. The van jerks or grinds while trying to shift. Now the oil pan is…”NHTSA complaint 11638079 — filed 01/23/2025 · ELECTRICAL SYSTEM
“I came to a stop at a stop sign yet again & the emergency brake engaged & put the car in park & shut itself…”NHTSA complaint 11631143 — filed 12/17/2024 · ELECTRICAL SYSTEM
“Our Chrysler Pacifica caught fire in the passenger cabin, appearing to start near the 2nd row drivers side passenger seat. The fire department said it…”NHTSA complaint 11628722 — filed 12/03/2024 · ELECTRICAL SYSTEM
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Electrical system issues are the most-reported category, cited in 59 of 162 NHTSA complaints (36.4%), followed by engine (51), power train (36), steering (30). Complaints are unverified owner reports.
162 complaints were on file with NHTSA as of 07/14/2026. Of those, 7 involved a crash, 3 involved a fire, and 10 reported injuries. No deaths were reported.
Yes — 5 NHTSA safety recall campaigns, including campaign 20V191000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
1 of the 6 most-reported complaint categories on this page is backed by an NHTSA safety recall or open investigation; the rest are unverified owner reports. A recall means a free repair is available at authorized dealers.
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
