Hybrid Propulsion System
NHTSA campaign 24V536000 · 2024 · reported 07/18/2024
A vehicle fire increases the risk of injury. Recall repairs are free at authorized dealers.
PARK-IT: NO · Park outside · OVER-THE-AIR FIX: NO
2018 Chrysler Pacifica Plug-in Hybrid Problems & Recalls
Built from official NHTSA complaint and recall data · data through 07/14/2026
High complaint levelIts most-reported problem — Electrical System — runs 3.3× the fleet median for that category across the 2547 model-years tracked on this site.
223Complaints
1Recalls
3Crashes
12Fires
4Injured
0Deaths
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
Is this problem acknowledged?
The most-reported problem — Electrical System (36.3% of complaints) — is the subject of an open NHTSA investigation (RQ24004, opened Feb 2024).
Electrical System complaints here are 3.3× the median for that category across the 2547 model-years tracked on this site.
2 of the 6 most-reported categories on this page are backed by a recall or open investigation; the other 4 rest on owner reports alone.
| Complaint category | Reports | Official status | Reference |
|---|---|---|---|
| Electrical System | 81 · 36.3% | Under investigation | RQ24004 · RQ24001 |
| Hybrid Propulsion System | 73 · 32.7% | Recalled | Recall 24V536000 |
| Engine | 63 · 28.3% | No official action | — |
| Power Train | 39 · 17.5% | Investigation closed | PE22008 → recall 23V010 |
| Fuel/propulsion System | 19 · 8.5% | No official action | — |
| Vehicle Speed Control | 13 · 5.8% | No official action | — |
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Complaints by component
Percentages are the share of the 223 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
Recalls — 1 campaign
What owners report
“MANUFACTURER (CHRYSLER) MAILED ME A LEGAL NOTICE THAT MY VEHICLE COULD CATCH FIRE AND / OR EXPLODE AT ANYTIME WHETHER PARKED, IDLING OR DRIVING BECAUSE…”NHTSA complaint 11404749 — filed 03/24/2021 · ELECTRICAL SYSTEM
“WHEN I SHIFTED INTO REVERSE TO BACK OUT OF A PARKING SPOT WHERE I'D HAD THE CAR TURNED OFF, THE MAIN INFOTAINMENT SCREEN WENT COMPLETELY…”NHTSA complaint 11396064 — filed 02/13/2021 · ELECTRICAL SYSTEM
“MY CAR PURCHASED IN 2018 FROM REED JEEP CHRYLSER IN OVERLAND PARK KANSAS. IN SEPTEMBER OF 2020, THE VEHICLE WAS IN HYBRID/ELECTRIC MODE AND STOPPED…”NHTSA complaint 11374102 — filed 11/11/2020 · ELECTRICAL SYSTEM
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Complaint trend by year filed
Frequently asked questions
What are the most common problems with the 2018 Chrysler Pacifica Plug-in Hybrid?
Electrical system issues are the most-reported category, cited in 81 of 223 NHTSA complaints (36.3%), followed by hybrid propulsion system (73), engine (63), power train (39). Complaints are unverified owner reports.
How many complaints does the 2018 Chrysler Pacifica Plug-in Hybrid have?
223 complaints were on file with NHTSA as of 07/14/2026. Of those, 3 involved a crash, 12 involved a fire, and 4 reported injuries. No deaths were reported.
Does the 2018 Chrysler Pacifica Plug-in Hybrid have any recalls?
Yes — 1 NHTSA safety recall campaign, including campaign 24V536000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
Has NHTSA acted on the 2018 Chrysler Pacifica Plug-in Hybrid's reported problems?
2 of the 6 most-reported complaint categories on this page are backed by an NHTSA safety recall or open investigation; the rest are unverified owner reports. NHTSA has an open investigation (RQ24004) into electrical system that has not led to a recall. A recall means a free repair is available at authorized dealers.
Is a complaint proof of a defect?
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
About this data — Complaint figures on this page are consumer reports submitted to the National Highway Traffic Safety Administration (NHTSA), a U.S. government agency. NHTSA does not verify individual complaints; a complaint is not proof that a defect exists, and counts reflect what owners chose to report, not confirmed failure rates. Recall information comes from official NHTSA safety recall campaigns; recall repairs are free at authorized dealers. Always check your specific vehicle by VIN at nhtsa.gov/recalls. CarModelProblems.com is an independent site and is not affiliated with NHTSA or any vehicle manufacturer. Data through 07/14/2026.
