Built from official NHTSA complaint and recall data · data through 07/14/2026
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
The most-reported problem — Electronic Stability Control (ESC) (40% of complaints) — has no NHTSA recall or open investigation on file.
Electronic Stability Control (ESC) complaints here are 8.5× the median for that category across the 345 model-years tracked on this site.
1 of the 6 most-reported categories on this page are backed by a recall or open investigation; the other 5 rest on owner reports alone.
| Complaint category | Reports | Official status | Reference |
|---|---|---|---|
| Electronic Stability Control (ESC) | 108 · 40% | No official action | — |
| Service Brakes | 51 · 18.9% | No official action | — |
| Electrical System | 50 · 18.5% | Recalled | Recall 14V355000 |
| Steering | 34 · 12.6% | No official action | — |
| Power Train | 31 · 11.5% | No official action | — |
| Engine | 30 · 11.1% | No official action | — |
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 270 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
NHTSA campaign 14V355000 · 2014 · reported 06/23/2014
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Park it Park outside Specimen badges — shown on a recall card only when NHTSA sets the flag. None of the campaigns above carries either flag. Always check your own vehicle by VIN at nhtsa.gov/recalls.
“UPON TURNING LEFT AT AN INTERSECTION, THE VEHICAL HESITATES AND MAKES A GRINDING NOISE IN THE FRONT END. THIS HAS AT TIMES, COME TO A…”NHTSA complaint 10861359 — filed 04/25/2016 · ELECTRONIC STABILITY CONTROL (ESC)
“THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN FROM A STOP, THE SERVICE STABILITRAK SYSTEM AND THE…”NHTSA complaint 10861188 — filed 04/25/2016 · ELECTRONIC STABILITY CONTROL (ESC)
“MY 2013 CHEVY IMPALA IS HAVING BIG ISSUES MAKING LEFT TURNS. THERE IS A GRINDING SOUND AND THE CAR HESITATES TO ACCELERATE. WHILE THESE PROBLRMS…”NHTSA complaint 10859921 — filed 04/17/2016 · ELECTRONIC STABILITY CONTROL (ESC)
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Electronic stability control (esc) issues are the most-reported category, cited in 108 of 270 NHTSA complaints (40%), followed by service brakes (51), electrical system (50), steering (34). Complaints are unverified owner reports.
270 complaints were on file with NHTSA as of 07/14/2026. Of those, 16 involved a crash, 0 involved a fire, and 12 reported injuries. No deaths were reported.
Yes — 1 NHTSA safety recall campaign, including campaign 14V355000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
1 of the 6 most-reported complaint categories on this page is backed by an NHTSA safety recall or open investigation; the rest are unverified owner reports. A recall means a free repair is available at authorized dealers.
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
