Built from official NHTSA complaint and recall data · data through 07/14/2026
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
The most-reported problem — Electrical System (60.4% of complaints) — is covered by 2 NHTSA recall campaigns.
Electrical System complaints here are 5.5× the median for that category across the 2547 model-years tracked on this site.
1 of the 6 most-reported categories on this page are backed by a recall or open investigation; the other 5 rest on owner reports alone.
| Complaint category | Reports | Official status | Reference |
|---|---|---|---|
| Electrical System | 145 · 60.4% | Recalled | Recall 15V194000 · Recall 11V151000 |
| Engine | 45 · 18.8% | No official action | — |
| Steering | 23 · 9.6% | No official action | — |
| Service Brakes | 23 · 9.6% | No official action | — |
| Power Train | 16 · 6.7% | No official action | — |
| Electronic Stability Control (ESC) | 9 · 3.8% | No official action | — |
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 240 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
NHTSA campaign 15V194000 · 2015 · reported 04/01/2015
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including, but not limited to, air bags, power steering, and power braking.… Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 11V151000 · 2011 · reported 03/01/2011
AN ENGINE SHUTTING OFF SUDDENLY WHILE DRIVING COULD INCREASE THE RISK OF A CRASH. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Park it Park outside Specimen badges — shown on a recall card only when NHTSA sets the flag. None of the campaigns above carries either flag. Always check your own vehicle by VIN at nhtsa.gov/recalls.
“I WOULD LIKE TO INFORM YOU THAT THE TIPM IS NOT JUST RELATED TO CHRYSLER. THE ROUTAN IS A JOINT VENTURE BETWEEN CHRYSLER AND VW…”NHTSA complaint 10824978 — filed 02/08/2016 · ELECTRICAL SYSTEM
“WHILE DRIVING IN LOW GEARS (2ND, 3RD) CAR WILL STALL OUT. POWER STEERING AND POWER BRAKES NO LONGER FUNCTIONING, MAKING THE CARE VERY DIFFICULT TO…”NHTSA complaint 10823571 — filed 02/01/2016 · ELECTRICAL SYSTEM
“THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND VARIOUS WARNING LIGHTS ILLUMINATED. IN ADDITION, VARIOUS ELECTRICAL FUNCTIONS WERE…”NHTSA complaint 10794747 — filed 11/18/2015 · ELECTRICAL SYSTEM
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Electrical system issues are the most-reported category, cited in 145 of 240 NHTSA complaints (60.4%), followed by engine (45), steering (23), service brakes (23). Complaints are unverified owner reports.
240 complaints were on file with NHTSA as of 07/14/2026. Of those, 5 involved a crash, 3 involved a fire, and 12 reported injuries. No deaths were reported.
Yes — 2 NHTSA safety recall campaigns, including campaign 15V194000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
1 of the 6 most-reported complaint categories on this page is backed by an NHTSA safety recall or open investigation; the rest are unverified owner reports. A recall means a free repair is available at authorized dealers.
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
