Built from official NHTSA complaint and recall data · data through 07/14/2026
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
The most-reported problem — Structure:body:door (10.5% of complaints) — is covered by 1 NHTSA recall campaign.
Structure:body:door complaints here are 3.8× the median for that category across the 1175 model-years tracked on this site.
3 of the 6 most-reported categories on this page are backed by a recall or open investigation; the other 3 rest on owner reports alone.
| Complaint category | Reports | Official status | Reference |
|---|---|---|---|
| Structure:body:door | 19 · 10.5% | Recalled | Recall 10V160000 |
| Electrical System | 19 · 10.5% | No official action | — |
| Latches/locks/linkages | 19 · 10.5% | No official action | — |
| Structure | 13 · 7.2% | Recalled | Recall 10V160000 |
| Service Brakes, Hydraulic | 11 · 6.1% | No official action | — |
| Structure:body | 9 · 5% | Recalled | Recall 10V160000 |
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 181 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
NHTSA campaign 10V160000 · 2010 · reported 04/20/2010
THE CABLE MAY BREAK DUE TO EXCESSIVE CORROSION AND THE SPARE TIRE MAY SEPARATE FROM THE VEHICLE, POSSIBLY RESULTING IN A VEHICLE CRASH. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Park it Park outside Specimen badges — shown on a recall card only when NHTSA sets the flag. None of the campaigns above carries either flag. Always check your own vehicle by VIN at nhtsa.gov/recalls.
“MY HUSBAND AND I PURCHASED A CERTIFIED USED 2002 TOYOTA SIENNA IN 2005. SINCE PURCHASING THE VEHICLE WE HAVE HAD PROBLEMS WITH OPENING AND CLOSING…”NHTSA complaint 10352791 — filed 08/30/2010 · STRUCTURE:BODY:DOOR
“2002 TOYOTA SIENNA PASSENGER DOOR BEHIND DRIVER NOT OPENING. AUTOMATIC DOOR DOESN'T CLOSE. HAVE BEEN TO THE SHOP FOR THESE PROBLEMS. PROBLEMS PERSIST.”NHTSA complaint 10341604 — filed 07/06/2010 · STRUCTURE:BODY:DOOR
“1. TRUNK DOOR LATCH BROKEN AND CANNOT OPEN. TOYOTA DOES NOT PROVIDE A MANUAL TRUNK RELEASE INSIDE THE VAN. 2. PASSENGER SIDE AUTOMATIC SLIDING DOOR…”NHTSA complaint 10328564 — filed 05/03/2010 · STRUCTURE:BODY:DOOR
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Structure:body:door issues are the most-reported category, cited in 19 of 181 NHTSA complaints (10.5%), followed by electrical system (19), latches/locks/linkages (19), structure (13). Complaints are unverified owner reports.
181 complaints were on file with NHTSA as of 07/14/2026. Of those, 16 involved a crash, 4 involved a fire, and 19 reported injuries. No deaths were reported.
Yes — 1 NHTSA safety recall campaign, including campaign 10V160000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
3 of the 6 most-reported complaint categories on this page are backed by an NHTSA safety recall or open investigation; the rest are unverified owner reports. A recall means a free repair is available at authorized dealers.
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
