Built from official NHTSA complaint and recall data · data through 07/13/2026
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
The most-reported problem — Service Brakes (72.2% of complaints) — is covered by 1 NHTSA recall campaign.
Service Brakes complaints here are 12.0× the median for that category across the 2075 model-years tracked on this site.
3 of the 6 most-reported categories on this page are backed by a recall or open investigation; the other 3 rest on owner reports alone.
| Complaint category | Reports | Official status | Reference |
|---|---|---|---|
| Service Brakes | 1,798 · 72.2% | Recalled | Recall 24V896000 |
| Electrical System | 457 · 18.3% | Recalled | Recall 18V332000 |
| Service Brakes, Hydraulic | 355 · 14.2% | Recalled | Recall 24V896000 |
| Vehicle Speed Control | 317 · 12.7% | No official action | — |
| Forward Collision Avoidance: Automatic Emergency Braking | 151 · 6.1% | No official action | — |
| Forward Collision Avoidance: Adaptive Cruise Control | 90 · 3.6% | No official action | — |
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 2,492 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
NHTSA campaign 18E096000 · 2018 · reported 10/16/2018
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 19V347000 · 2019 · reported 05/09/2019
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 18V398000 · 2018 · reported 06/14/2018
A loss of image in the rearview camera while backing up can increase the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 18V332000 · 2018 · reported 05/17/2018
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 19V021000 · 2019 · reported 01/25/2019
A drag link separation can cause a loss of steering control, increasing the risk of crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 17V824000 · 2017 · reported 12/21/2017
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 18V100000 · 2018 · reported 02/08/2018
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 24V896000 · 2024 · reported 11/27/2024
A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 25V010000 · 2025 · reported 01/16/2025
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 25V592000 · 2025 · reported 09/11/2025
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Park it Park outside Specimen badges — shown on a recall card only when NHTSA sets the flag. None of the campaigns above carries either flag. Always check your own vehicle by VIN at nhtsa.gov/recalls.
“Constant warning to service electronic braking system kicks out cruise control. According to ram this is a known problem with related module”NHTSA complaint 11439810 — filed 11/08/2021 · SERVICE BRAKES
“The Service Electric Braking System and the Service Antilock Brake System warning lights come on with chime. I or other have not been put into…”NHTSA complaint 11439168 — filed 11/03/2021 · SERVICE BRAKES
“While driving my 2018 Ram 2500, the Service Electrical Breaking System and Service Anti-locking Break System flashes on and off. It usually does this while…”NHTSA complaint 11438091 — filed 10/25/2021 · SERVICE BRAKES
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Service brakes issues are the most-reported category, cited in 1,798 of 2,492 NHTSA complaints (72.2%), followed by electrical system (457), service brakes, hydraulic (355), vehicle speed control (317). Complaints are unverified owner reports.
2,492 complaints were on file with NHTSA as of 07/13/2026. Of those, 37 involved a crash, 4 involved a fire, and 12 reported injuries. 1 deaths were reported.
Yes — 10 NHTSA safety recall campaigns, including campaign 18E096000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
3 of the 6 most-reported complaint categories on this page are backed by an NHTSA safety recall or open investigation; the rest are unverified owner reports. A recall means a free repair is available at authorized dealers.
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
