Built from official NHTSA complaint and recall data · data through 07/14/2026
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
The most-reported problem — Air Bags (45.8% of complaints) — is covered by 5 NHTSA recall campaigns.
Air Bags complaints here are 5.4× the median for that category across the 1998 model-years tracked on this site.
2 of the 6 most-reported categories on this page are backed by a recall or open investigation; the other 4 rest on owner reports alone.
| Complaint category | Reports | Official status | Reference |
|---|---|---|---|
| Air Bags | 66 · 45.8% | Recalled | Recall 19V001000 · Recall 18V775000 · Recall 16V384000 · Recall 21V158000 · Recall 21E013000 |
| Service Brakes | 20 · 13.9% | No official action | — |
| Steering | 18 · 12.5% | Recalled | Recall 15V340000 |
| Engine | 10 · 6.9% | No official action | — |
| Structure:body | 9 · 6.2% | No official action | — |
| Vehicle Speed Control | 7 · 4.9% | Investigation closed | EA12009 → recall 14E028000 |
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 144 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
NHTSA campaign 19V001000 · 2019 · reported 01/07/2019
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. Recall repairs are free at authorized dealers.
Park it · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 18V775000 · 2018 · reported 11/01/2018
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 15V340000 · 2015 · reported 06/02/2015
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 16V384000 · 2016 · reported 05/31/2016
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death. Recall repairs are free at authorized dealers.
Park it · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 14E028000 · 2014 · reported 05/29/2014
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 21V158000 · 2021 · reported 03/10/2021
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 21E013000 · 2021 · reported 02/16/2021
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
“TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS) WAS RECEIVED…”NHTSA complaint 11245424 — filed 08/21/2019 · AIR BAGS
“TAKATA RECALL. MY AIRBAG INDICATOR LIGHT REMAINS ON. BASED ON RESEARCH IT INDICATES THAT MY FRONT AIRBAGS MAY NOT ACTIVATE DURING AN ACCIDENT. THIS LIGHT…”NHTSA complaint 11230335 — filed 07/09/2019 · AIR BAGS
“TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED…”NHTSA complaint 11187450 — filed 03/18/2019 · AIR BAGS
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Air bags issues are the most-reported category, cited in 66 of 144 NHTSA complaints (45.8%), followed by service brakes (20), steering (18), engine (10). Complaints are unverified owner reports.
144 complaints were on file with NHTSA as of 07/14/2026. Of those, 11 involved a crash, 3 involved a fire, and 6 reported injuries. No deaths were reported.
Yes — 7 NHTSA safety recall campaigns, including campaign 19V001000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
2 of the 6 most-reported complaint categories on this page are backed by an NHTSA safety recall or open investigation; the rest are unverified owner reports. A recall means a free repair is available at authorized dealers.
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
