Built from official NHTSA complaint and recall data · data through 07/14/2026
High complaint levelIts most-reported problem — Engine — runs 6.5× the fleet median for that category across the 2583 model-years tracked on this site.
793Complaints
2Recalls
28Crashes
34Fires
24Injured
0Deaths
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
Is this problem acknowledged?
The most-reported problem — Engine (68.7% of complaints) — is covered by 1 NHTSA recall campaign.
Engine complaints here are 6.5× the median for that category across the 2583 model-years tracked on this site.
3 of the 6 most-reported categories on this page are backed by a recall or open investigation; the other 3 rest on owner reports alone.
Complaint category
Reports
Official status
Reference
Engine
545 · 68.7%
Recalled
Recall 19V120000
Fuel/propulsion System
79 · 10%
No official action
—
Engine And Engine Cooling
64 · 8.1%
Recalled
Recall 19V120000
Power Train
60 · 7.6%
No official action
—
Electrical System
54 · 6.8%
No official action
—
Engine And Engine Cooling:exhaust System:emission Control:catalytic Convertor
39 · 4.9%
Recalled
Recall 19V120000
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR39 · 4.9%
VEHICLE SPEED CONTROL30 · 3.8%
STEERING28 · 3.5%
SERVICE BRAKES17 · 2.1%
Percentages are the share of the 793 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
If the pinion gear separates, steering will be lost, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Park itPark outside Specimen badges — shown on a recall card only when NHTSA sets the flag. None of the campaigns above carries either flag. Always check your own vehicle by VIN at nhtsa.gov/recalls.
What owners report
“THE CONTACT OWNS A 2016 KIA SOUL. WHILE DRIVING, THE VEHICLE BEGAN TO HESITATE AND WOULD NOT ACCELERATE PAST 30 MPH. THERE WERE NO WARNING…”NHTSA complaint 11296648 — filed 01/02/2020 · ENGINE
“THE CAR WAS BEING DRIVEN ON A CITY STREET. THE CAR BEGAN TO MAKE KNOCKING NOISE COMING FROM THE ENGINE. AS I ACCELERATED, THE KNOCKING…”NHTSA complaint 11290673 — filed 12/22/2019 · ENGINE
“IN MOTION GOING ABOUT 50 MILES PER HOUR WHEN VEHICLE MADE A KIND OF CRACKLING NOISE AND FELT A SLIGHT SPUTTERING LIKE IT WAS GOING…”NHTSA complaint 11290049 — filed 12/19/2019 · ENGINE
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Complaint trend by year filed
Frequently asked questions
What are the most common problems with the 2016 Kia Soul?
Engine issues are the most-reported category, cited in 545 of 793 NHTSA complaints (68.7%), followed by unspecified/other issues (116), fuel/propulsion system (79), engine and engine cooling (64). Complaints are unverified owner reports.
How many complaints does the 2016 Kia Soul have?
793 complaints were on file with NHTSA as of 07/14/2026. Of those, 28 involved a crash, 34 involved a fire, and 24 reported injuries. No deaths were reported.
Does the 2016 Kia Soul have any recalls?
Yes — 2 NHTSA safety recall campaigns, including campaign 19V120000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
Has NHTSA acted on the 2016 Kia Soul's reported problems?
3 of the 6 most-reported complaint categories on this page are backed by an NHTSA safety recall or open investigation; the rest are unverified owner reports. A recall means a free repair is available at authorized dealers.
Is a complaint proof of a defect?
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
About this data — Complaint figures on this page are consumer reports submitted to the National Highway Traffic Safety Administration (NHTSA), a U.S. government agency. NHTSA does not verify individual complaints; a complaint is not proof that a defect exists, and counts reflect what owners chose to report, not confirmed failure rates. Recall information comes from official NHTSA safety recall campaigns; recall repairs are free at authorized dealers. Always check your specific vehicle by VIN at nhtsa.gov/recalls. CarModelProblems.com is an independent site and is not affiliated with NHTSA or any vehicle manufacturer. Data through 07/14/2026.
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