Built from official NHTSA complaint and recall data · data through 07/14/2026
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
The most-reported problem — Air Bags (43.8% of complaints) — is the subject of an open NHTSA investigation (EA21002, opened Sep 2021).
Air Bags complaints here are 5.2× the median for that category across the 1998 model-years tracked on this site.
2 of the 6 most-reported categories on this page are backed by a recall or open investigation; the other 4 rest on owner reports alone.
| Complaint category | Reports | Official status | Reference |
|---|---|---|---|
| Air Bags | 168 · 43.8% | Under investigation | EA21002 |
| Electrical System | 115 · 29.9% | Recalled | Recall 13V282000 |
| Engine | 44 · 11.5% | No official action | — |
| Power Train | 33 · 8.6% | No official action | — |
| Exterior Lighting | 20 · 5.2% | No official action | — |
| Structure:body | 18 · 4.7% | No official action | — |
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 384 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
NHTSA campaign 17V640000 · 2017 · reported 10/10/2017
If the active headrests do not deploy in certain rear-end crashes, the front seat occupants have an increased risk of injury. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 13V282000 · 2013 · reported 07/02/2013
In the event of a crash necessitating the deployment of the active head restraints , their non-deployment could increase the risk of injury. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Park it Park outside Specimen badges — shown on a recall card only when NHTSA sets the flag. None of the campaigns above carries either flag. Always check your own vehicle by VIN at nhtsa.gov/recalls.
“AIRBAG LIGHT CAME ON. I TOOK IT TO THE DEALER. DEALER SAID IT IS NOT COVERED UNDER ANY RECALL AND THEREFORE WILL COST ME ~$600…”NHTSA complaint 10717657 — filed 05/21/2015 · AIR BAGS
“STARTED THE JEEP ONE MORNING AND THE AIRBAG LIGHT CAME ON AND HAS BEEN ON EVER SINCE.”NHTSA complaint 10716198 — filed 05/13/2015 · AIR BAGS
“THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP REMAINED ILLUMINATED AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA…”NHTSA complaint 10706097 — filed 04/16/2015 · AIR BAGS
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Air bags issues are the most-reported category, cited in 168 of 384 NHTSA complaints (43.8%), followed by electrical system (115), engine (44), power train (33). Complaints are unverified owner reports.
384 complaints were on file with NHTSA as of 07/14/2026. Of those, 19 involved a crash, 14 involved a fire, and 34 reported injuries. No deaths were reported.
Yes — 2 NHTSA safety recall campaigns, including campaign 17V640000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
2 of the 6 most-reported complaint categories on this page are backed by an NHTSA safety recall or open investigation; the rest are unverified owner reports. NHTSA has an open investigation (EA21002) into air bags that has not led to a recall. A recall means a free repair is available at authorized dealers.
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
