Built from official NHTSA complaint and recall data · data through 07/14/2026
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
The most-reported problem — Air Bags (29% of complaints) — is covered by 4 NHTSA recall campaigns.
Air Bags complaints here are 3.4× the median for that category across the 1998 model-years tracked on this site.
2 of the 6 most-reported categories on this page are backed by a recall or open investigation; the other 4 rest on owner reports alone.
| Complaint category | Reports | Official status | Reference |
|---|---|---|---|
| Air Bags | 45 · 29% | Recalled | Recall 20V008000 · Recall 17V028000 · Recall 16V349000 · Recall 22E066000 |
| Seats | 40 · 25.8% | No official action | — |
| Steering | 26 · 16.8% | No official action | — |
| Vehicle Speed Control | 9 · 5.8% | Recalled | Recall 13V430000 |
| Electrical System | 6 · 3.9% | No official action | — |
| Structure | 6 · 3.9% | No official action | — |
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 155 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
NHTSA campaign 20V008000 · 2020 · reported 01/09/2020
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 17V028000 · 2017 · reported 01/10/2017
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 16V349000 · 2016 · reported 05/24/2016
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 13V430000 · 2013 · reported 09/26/2013
In this fail-safe mode, throttle valve deposits may cause the engine to stall when the vehicle is coming to a stop or at idle, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 22E066000 · 2022 · reported 08/09/2022
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Park it Park outside Specimen badges — shown on a recall card only when NHTSA sets the flag. None of the campaigns above carries either flag. Always check your own vehicle by VIN at nhtsa.gov/recalls.
“TAKATA RECALL. RECALL ISSUED 1/10/2017, MANUFACTURER RECALL NUMBER 1701, NHTSA RECALL NUMBER 17V-028. HAVE NOT HEARD FROM DEALER!”NHTSA complaint 11001414 — filed 06/26/2017 · AIR BAGS
“2007 INFINITI M35. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO VEHICLE DASHBOARD EXPOSURE TO SUNLIGHT- MELTS/ STICKY, EMITS A CHEMICAL ODOR AND DISPLAYS CRACKS. *SMD…”NHTSA complaint 10929069 — filed 06/19/2017 · AIR BAGS
“TAKATA RECALL - INFINITI M35 2007 RECEIVED THE RECALL NOTICE AROUND 6 MONTHS AGO AND NEVER GOT A SECOND LETTER FOR AN APPOINTMENT. JUST CALLED…”NHTSA complaint 10970768 — filed 04/05/2017 · AIR BAGS
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Air bags issues are the most-reported category, cited in 45 of 155 NHTSA complaints (29%), followed by seats (40), steering (26), unspecified/other issues (12). Complaints are unverified owner reports.
155 complaints were on file with NHTSA as of 07/14/2026. Of those, 5 involved a crash, 0 involved a fire, and 5 reported injuries. No deaths were reported.
Yes — 5 NHTSA safety recall campaigns, including campaign 20V008000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
2 of the 6 most-reported complaint categories on this page are backed by an NHTSA safety recall or open investigation; the rest are unverified owner reports. A recall means a free repair is available at authorized dealers.
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
