Built from official NHTSA complaint and recall data · data through 07/14/2026
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
The most-reported problem — Electrical System (30.6% of complaints) — is covered by 1 NHTSA recall campaign.
Electrical System complaints here are 2.8× the median for that category across the 2547 model-years tracked on this site.
An open NHTSA investigation (EA25004, opened Mar 2025) covers Engine, but no recall has been issued for it yet.
4 of the 6 most-reported categories on this page are backed by a recall or open investigation; the other 2 rest on owner reports alone.
| Complaint category | Reports | Official status | Reference |
|---|---|---|---|
| Electrical System | 82 · 30.6% | Recalled | Recall 20V440000 |
| Engine | 48 · 17.9% | Under investigation | EA25004 |
| Forward Collision Avoidance: Automatic Emergency Braking | 32 · 11.9% | Under investigation | EA25002 |
| Forward Collision Avoidance: Warnings | 27 · 10.1% | Under investigation | EA25002 |
| Power Train | 25 · 9.3% | No official action | — |
| Service Brakes | 23 · 8.6% | No official action | — |
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 268 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
NHTSA campaign 20V439000 · 2020 · reported 07/28/2020
Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 20V440000 · 2020 · reported 07/28/2020
A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 21V932000 · 2021 · reported 11/29/2021
A hood that opens while driving can obstruct the driver's view and increase the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 21V165000 · 2021 · reported 03/11/2021
Overcured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation, which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 21V215000 · 2021 · reported 03/25/2021
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 19V784000 · 2019 · reported 10/31/2019
In the event of a crash, incomplete body welding may provide inadequate protection to occupants, increasing the risk of an injury. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 23V431000 · 2023 · reported 06/15/2023
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 23V858000 · 2023 · reported 12/18/2023
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 26V332000 · 2026 · reported 05/21/2026
Air bags that deploy unintentionally during a crash increase the risk of injury. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 26V365000 · 2026 · reported 06/04/2026
Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Park it Park outside Specimen badges — shown on a recall card only when NHTSA sets the flag. None of the campaigns above carries either flag. Always check your own vehicle by VIN at nhtsa.gov/recalls.
“3x in the last 6months my Passport has failed to start after the auto stop at idle has engaged. The dealership said the battery is…”NHTSA complaint 11465997 — filed 05/24/2022 · ELECTRICAL SYSTEM
“I stopped at red-light and the auto stop idle was engaged. Once the light changed, and I removed my foot from the brake to disengage…”NHTSA complaint 11462960 — filed 05/01/2022 · ELECTRICAL SYSTEM
“Popping crackling noise from dashboard Screen went blank Sporadic occurrences when driving with radio On and Off Dealer says NO CODES Found?”NHTSA complaint 11457936 — filed 03/23/2022 · ELECTRICAL SYSTEM
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Electrical system issues are the most-reported category, cited in 82 of 268 NHTSA complaints (30.6%), followed by unspecified/other issues (53), engine (48), forward collision avoidance: automatic emergency braking (32). Complaints are unverified owner reports.
268 complaints were on file with NHTSA as of 07/14/2026. Of those, 7 involved a crash, 0 involved a fire, and 5 reported injuries. No deaths were reported.
Yes — 10 NHTSA safety recall campaigns, including campaign 20V439000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
4 of the 6 most-reported complaint categories on this page are backed by an NHTSA safety recall or open investigation; the rest are unverified owner reports. NHTSA has an open investigation (EA25004) into engine that has not led to a recall. A recall means a free repair is available at authorized dealers.
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
