Built from official NHTSA complaint and recall data · data through 07/14/2026
High complaint levelIts most-reported problem — Power Train — runs 4.2× the fleet median for that category across the 2391 model-years tracked on this site.
176Complaints
3Recalls
10Crashes
3Fires
5Injured
0Deaths
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
Is this problem acknowledged?
The most-reported problem — Power Train (35.8% of complaints) — has no NHTSA recall or open investigation on file.
Power Train complaints here are 4.2× the median for that category across the 2391 model-years tracked on this site.
1 of the 6 most-reported categories on this page are backed by a recall or open investigation; the other 5 rest on owner reports alone.
Complaint category
Reports
Official status
Reference
Power Train
63 · 35.8%
No official action
—
Engine
48 · 27.3%
No official action
—
Electrical System
36 · 20.5%
Recalled
Recall 23V440000
Fuel/propulsion System
11 · 6.2%
No official action
—
Service Brakes
10 · 5.7%
No official action
—
Steering
9 · 5.1%
No official action
—
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 176 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
Recalls — 3 campaigns
Electrical System:propulsion System:traction Battery:management System/energy Control Module (bms/becm)
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
An electrical short circuit can increase the risk of a fire. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Park itPark outside Specimen badges — shown on a recall card only when NHTSA sets the flag. None of the campaigns above carries either flag. Always check your own vehicle by VIN at nhtsa.gov/recalls.
What owners report
“Began to hear loud rattling noise under hood. Brought to Ford dealer who determined the cause is a failed Flex Plate. Car is operable but…”NHTSA complaint 11640622 — filed 02/04/2025 · POWER TRAIN
“The steering cable is connected to the transmission hub, and the fitting that connects the two has a gasket that wears away and falls out…”NHTSA complaint 11639731 — filed 01/30/2025 · POWER TRAIN
“Hard shifting when accelerating/decerating, jerking of the car due to transmission issues (80k miles), ABS/Braking issues due to engine components not being in sync, etc”NHTSA complaint 11638449 — filed 01/25/2025 · POWER TRAIN
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Complaint trend by year filed
Frequently asked questions
What are the most common problems with the 2020 Ford Fusion?
Power train issues are the most-reported category, cited in 63 of 176 NHTSA complaints (35.8%), followed by engine (48), electrical system (36), unspecified/other issues (26). Complaints are unverified owner reports.
How many complaints does the 2020 Ford Fusion have?
176 complaints were on file with NHTSA as of 07/14/2026. Of those, 10 involved a crash, 3 involved a fire, and 5 reported injuries. No deaths were reported.
Does the 2020 Ford Fusion have any recalls?
Yes — 3 NHTSA safety recall campaigns, including campaign 23V440000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
Has NHTSA acted on the 2020 Ford Fusion's reported problems?
1 of the 6 most-reported complaint categories on this page is backed by an NHTSA safety recall or open investigation; the rest are unverified owner reports. A recall means a free repair is available at authorized dealers.
Is a complaint proof of a defect?
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
About this data — Complaint figures on this page are consumer reports submitted to the National Highway Traffic Safety Administration (NHTSA), a U.S. government agency. NHTSA does not verify individual complaints; a complaint is not proof that a defect exists, and counts reflect what owners chose to report, not confirmed failure rates. Recall information comes from official NHTSA safety recall campaigns; recall repairs are free at authorized dealers. Always check your specific vehicle by VIN at nhtsa.gov/recalls. CarModelProblems.com is an independent site and is not affiliated with NHTSA or any vehicle manufacturer. Data through 07/14/2026.
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