Built from official NHTSA complaint and recall data · data through 07/14/2026
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
The most-reported problem — Air Bags (57.7% of complaints) — is covered by 3 NHTSA recall campaigns.
Air Bags complaints here are 6.8× the median for that category across the 1998 model-years tracked on this site.
2 of the 6 most-reported categories on this page are backed by a recall or open investigation; the other 4 rest on owner reports alone.
| Complaint category | Reports | Official status | Reference |
|---|---|---|---|
| Air Bags | 614 · 57.7% | Recalled | Recall 21V158000 · Recall 17V024000 · Recall 16V384000 |
| Service Brakes | 126 · 11.8% | Recalled | Recall 19V904000 |
| Power Train | 60 · 5.6% | No official action | — |
| Engine | 56 · 5.3% | No official action | — |
| Electrical System | 47 · 4.4% | No official action | — |
| Structure:body | 42 · 3.9% | No official action | — |
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 1,064 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
NHTSA campaign 21V158000 · 2021 · reported 03/10/2021
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 19V904000 · 2019 · reported 12/18/2019
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 17V024000 · 2017 · reported 01/10/2017
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death. Recall repairs are free at authorized dealers.
Park it · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 16V384000 · 2016 · reported 05/31/2016
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death. Recall repairs are free at authorized dealers.
Park it · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 14E028000 · 2014 · reported 05/29/2014
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
“MY CAR STOPPED SHIFTING GEARS ON ME AND THE WARNING LIGHT DID NOT COME ON I TOOK IT TO DIFFERENT MECHANICS AND THEY SAID MY…”NHTSA complaint 10435094 — filed 11/09/2011 · POWER TRAIN
“THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THE VEHICLE STALLED SUDDENLY WHILE THE CONTACT WAS ENTERING AN INTERSECTION. A LOCAL MECHANIC REPAIRED…”NHTSA complaint 10433647 — filed 10/31/2011 · ENGINE AND ENGINE COOLING
“THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE BEGAN TO JERK ONCE STARTED. THE VEHICLE WAS TAKEN DIRECTLY TO AN…”NHTSA complaint 10433119 — filed 10/28/2011 · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Air bags issues are the most-reported category, cited in 614 of 1,064 NHTSA complaints (57.7%), followed by service brakes (126), power train (60), engine (56). Complaints are unverified owner reports.
1,064 complaints were on file with NHTSA as of 07/14/2026. Of those, 58 involved a crash, 5 involved a fire, and 56 reported injuries. 1 deaths were reported.
Yes — 5 NHTSA safety recall campaigns, including campaign 21V158000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
2 of the 6 most-reported complaint categories on this page are backed by an NHTSA safety recall or open investigation; the rest are unverified owner reports. A recall means a free repair is available at authorized dealers.
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
