Built from official NHTSA complaint and recall data · data through 07/14/2026
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
The most-reported problem — Visibility:power Window Devices And Controls (26.5% of complaints) — has no NHTSA recall or open investigation on file.
Visibility:power Window Devices And Controls complaints here are 6.4× the median for that category across the 409 model-years tracked on this site.
1 of the 6 most-reported categories on this page are backed by a recall or open investigation; the other 5 rest on owner reports alone.
| Complaint category | Reports | Official status | Reference |
|---|---|---|---|
| Visibility:power Window Devices And Controls | 82 · 26.5% | No official action | — |
| Structure | 33 · 10.7% | No official action | — |
| Air Bags | 26 · 8.4% | Recalled | Recall 02V222000 |
| Visibility | 21 · 6.8% | No official action | — |
| Engine | 16 · 5.2% | No official action | — |
| Electrical System | 11 · 3.6% | No official action | — |
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 309 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
NHTSA campaign 02V067000 · 2002 · reported 03/06/2002
IF THE LEFT BOLT IS MISSING AND THE RIGHT MOUNTING STRAP FAILS, STEERING CONTROL IS LOST AND A VEHICLE CRASH COULD RESULT. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 02V222000 · 2002 · reported 08/09/2002
PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Park it Park outside Specimen badges — shown on a recall card only when NHTSA sets the flag. None of the campaigns above carries either flag. Always check your own vehicle by VIN at nhtsa.gov/recalls.
“10-18-07 WENT OUT TO CHECK WINDOWS BEFORE STORM AND NOTICED RIGHT SIDE REAR WINDOW WAS DOWN SLIGHTLY. WHEN I TRIED TO PUT IT UP I…”NHTSA complaint 10206250 — filed 10/18/2007 · VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
“10/3/07 WHILE DRIVING DOWN ROAD WITH NOBODY IN REAR PASSENGER SIDE, REAR WINDOW JUST DROPPED AND WOULDN'T GO UP. TOOK TO BETTEN AUTO FOR REPAIR…”NHTSA complaint 10204810 — filed 10/04/2007 · VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
“I HAVE A 2002 BUICK LESABRE WITH JUST OVER 23,000 MILES AND AFTER CLOSING THE DOOR THE POWER WINDOW BEHIND THE DRIVER'S SEAT, HAD DROPPED…”NHTSA complaint 10202562 — filed 09/11/2007 · VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Visibility:power window devices and controls issues are the most-reported category, cited in 82 of 309 NHTSA complaints (26.5%), followed by structure (33), air bags (26), visibility (21). Complaints are unverified owner reports.
309 complaints were on file with NHTSA as of 07/14/2026. Of those, 15 involved a crash, 12 involved a fire, and 18 reported injuries. No deaths were reported.
Yes — 2 NHTSA safety recall campaigns, including campaign 02V067000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
1 of the 6 most-reported complaint categories on this page is backed by an NHTSA safety recall or open investigation; the rest are unverified owner reports. A recall means a free repair is available at authorized dealers.
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
