Built from official NHTSA complaint and recall data · data through 07/14/2026
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
The most-reported problem — Electrical System (23.3% of complaints) — has no NHTSA recall or open investigation on file.
Electrical System complaints here are 2.1× the median for that category across the 2547 model-years tracked on this site.
None of the 6 most-reported categories on this page have a recall or open investigation on file — they rest on unverified owner reports alone.
| Complaint category | Reports | Official status | Reference |
|---|---|---|---|
| Electrical System | 44 · 23.3% | No official action | — |
| Engine | 44 · 23.3% | No official action | — |
| Electronic Stability Control (ESC) | 23 · 12.2% | No official action | — |
| Vehicle Speed Control | 16 · 8.5% | No official action | — |
| Steering | 16 · 8.5% | No official action | — |
| Power Train | 15 · 7.9% | No official action | — |
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 189 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
NHTSA campaign 20V764000 · 2020 · reported 12/21/2020
A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 21V00F000 · 2021 · reported 12/22/2021
A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Park it Park outside Specimen badges — shown on a recall card only when NHTSA sets the flag. None of the campaigns above carries either flag. Always check your own vehicle by VIN at nhtsa.gov/recalls.
“THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE'S DOOR LOCKS OPERATED INDEPENDENTLY. IN ADDITION, THE ENGINE REVVED AND THE VEHICLE…”NHTSA complaint 10913765 — filed 10/04/2016 · ELECTRICAL SYSTEM
“THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING 60 MPH, THE ENGINE CAUGHT FIRE WITHOUT WARNING. THE FIRE DEPARTMENT WAS NOTIFIED, BUT THE VEHICLE…”NHTSA complaint 10788267 — filed 11/04/2015 · ELECTRICAL SYSTEM
“APPROXIMATELY TWO MONTHS AFTER PURCHASING A BUICK LACROSSE I STARTED TO EXPERIENCE THE VEHICLE SHUTTING DOWN WHEN THE CAR WAS PARKED OR IDLE. SHORTLY AFTER…”NHTSA complaint 10777791 — filed 09/25/2015 · ELECTRICAL SYSTEM
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Electrical system issues are the most-reported category, cited in 44 of 189 NHTSA complaints (23.3%), followed by engine (44), electronic stability control (esc) (23), vehicle speed control (16). Complaints are unverified owner reports.
189 complaints were on file with NHTSA as of 07/14/2026. Of those, 6 involved a crash, 9 involved a fire, and 8 reported injuries. No deaths were reported.
Yes — 2 NHTSA safety recall campaigns, including campaign 20V764000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
0 of the 6 most-reported complaint categories on this page are backed by an NHTSA safety recall or open investigation; the rest are unverified owner reports. A recall means a free repair is available at authorized dealers.
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
