Built from official NHTSA complaint and recall data · data through 07/14/2026
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
The most-reported problem — Electronic Stability Control (ESC) (39.4% of complaints) — is covered by 3 NHTSA recall campaigns.
Electronic Stability Control (ESC) complaints here are 8.4× the median for that category across the 345 model-years tracked on this site.
3 of the 6 most-reported categories on this page are backed by a recall or open investigation; the other 3 rest on owner reports alone.
| Complaint category | Reports | Official status | Reference |
|---|---|---|---|
| Electronic Stability Control (ESC) | 56 · 39.4% | Recalled | Recall 24V104000 · Recall 24V697000 · Recall 24V739000 |
| Service Brakes, Hydraulic | 47 · 33.1% | Recalled | Recall 26V422000 |
| Service Brakes | 42 · 29.6% | Recalled | Recall 26V422000 |
| Electrical System | 23 · 16.2% | No official action | — |
| Power Train | 15 · 10.6% | No official action | — |
| Engine | 13 · 9.2% | No official action | — |
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 142 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
NHTSA campaign 23V471000 · 2023 · reported 07/10/2023
A knee air bag that does not deploy as intended increases the risk of injury. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 23V622000 · 2023 · reported 09/07/2023
An air bag that does not deploy as intended can increase the risk of injury in a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 24V104000 · 2024 · reported 02/12/2024
A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 24V138000 · 2024 · reported 02/23/2024
Instrument panel separation during air bag deployment can result in pieces of the panel striking occupants. Improper air bag deployment may not restrain an occupant as intended during a crash. Either of these scenarios can increase the risk of injury. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 24V327000 · 2024 · reported 05/10/2024
Incorrect tire information can allow an incorrectly sized tire to be installed or result in improperly inflated tires, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 24V697000 · 2024 · reported 09/18/2024
A loss of brake power assist or rear brake function can result in extended stopping distance. A loss of ABS or DSC can cause a loss of vehicle handling and control. Either of these scenarios can increase the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 24V739000 · 2024 · reported 10/02/2024
A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 26V422000 · 2026 · reported 07/01/2026
A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Park it Park outside Specimen badges — shown on a recall card only when NHTSA sets the flag. None of the campaigns above carries either flag. Always check your own vehicle by VIN at nhtsa.gov/recalls.
“The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the…”NHTSA complaint 11638357 — filed 01/24/2025 · ELECTRONIC STABILITY CONTROL (ESC)
“The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the…”NHTSA complaint 11635804 — filed 01/14/2025 · ELECTRONIC STABILITY CONTROL (ESC)
“The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the…”NHTSA complaint 11632739 — filed 12/27/2024 · ELECTRONIC STABILITY CONTROL (ESC)
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Electronic stability control (esc) issues are the most-reported category, cited in 56 of 142 NHTSA complaints (39.4%), followed by service brakes, hydraulic (47), service brakes (42), electrical system (23). Complaints are unverified owner reports.
142 complaints were on file with NHTSA as of 07/14/2026. Of those, 7 involved a crash, 1 involved a fire, and 3 reported injuries. No deaths were reported.
Yes — 8 NHTSA safety recall campaigns, including campaign 23V471000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
3 of the 6 most-reported complaint categories on this page are backed by an NHTSA safety recall or open investigation; the rest are unverified owner reports. A recall means a free repair is available at authorized dealers.
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
