Built from official NHTSA complaint and recall data · data through 07/14/2026
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
The most-reported problem — Electrical System (26.8% of complaints) — is covered by 1 NHTSA recall campaign.
Electrical System complaints here are 2.5× the median for that category across the 2547 model-years tracked on this site.
4 of the 6 most-reported categories on this page are backed by a recall or open investigation; the other 2 rest on owner reports alone.
| Complaint category | Reports | Official status | Reference |
|---|---|---|---|
| Electrical System | 44 · 26.8% | Recalled | Recall 20V152000 |
| Engine | 31 · 18.9% | No official action | — |
| Structure:body | 20 · 12.2% | Recalled | Recall 24V534000 · Recall 24V764000 |
| Service Brakes | 12 · 7.3% | Recalled | Recall 18V453000 |
| Structure | 9 · 5.5% | Recalled | Recall 24V534000 · Recall 24V764000 |
| Power Train | 7 · 4.3% | No official action | — |
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 164 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
NHTSA campaign 18V374000 · 2018 · reported 06/06/2018
If the sensors do not properly detect the driver's hands are off the wheel, the driver may not be alerted by one or more warning signals, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 18V453000 · 2018 · reported 07/06/2018
A reduction of braking performance can increase the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 21V096000 · 2021 · reported 02/19/2021
If the driver relies on only the rearview camera image, the missing or reduced rearview image view can increase the risk of a crash or injury. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 20V152000 · 2020 · reported 03/18/2020
In the event of a crash necessitating air bag deployment, the air bag could damage the instrument panel and cause small pieces of the panel to strike the driver or other occupants, increasing the risk of injury. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 19V563000 · 2019 · reported 07/31/2019
In the event of a crash, there is an increased risk of injury if the seatback folds forward or rearward. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 19V684000 · 2019 · reported 09/27/2019
The lack of an image in the back-up camera display increases the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 21V521000 · 2021 · reported 07/08/2021
A deactivated front air bag will not deploy in the event of a crash, increasing the risk of injury. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 19V291000 · 2019 · reported 04/10/2019
If the front passenger air bag does not deploy properly in the event of a crash, the occupant has an increased risk of injury. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 24V534000 · 2024 · reported 07/17/2024
Interior cargo rail detachment during a rear crash can increase the risk of injury. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 24V764000 · 2024 · reported 10/15/2024
Interior rear cargo rail detachment during a crash can increase the risk of injury. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Park it Park outside Specimen badges — shown on a recall card only when NHTSA sets the flag. None of the campaigns above carries either flag. Always check your own vehicle by VIN at nhtsa.gov/recalls.
“Emergency Call System Malfunction warning message showed up on dashboard. Got it diagnosed at a BMW Dealer and they said there is a leak with…”NHTSA complaint 11645351 — filed 02/27/2025 · ELECTRICAL SYSTEM
“I began to receive an âemergency call malfunctionâ notification on my vehicle. I took it in to be serviced and received this text when I…”NHTSA complaint 11643188 — filed 02/17/2025 · ELECTRICAL SYSTEM
“The contact owns a 2019 BMW X3. The contact stated while driving 30 MPH, the emergency call system malfunction message was displayed on the instrument…”NHTSA complaint 11642221 — filed 02/12/2025 · ELECTRICAL SYSTEM
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Electrical system issues are the most-reported category, cited in 44 of 164 NHTSA complaints (26.8%), followed by unspecified/other issues (41), engine (31), structure:body (20). Complaints are unverified owner reports.
164 complaints were on file with NHTSA as of 07/14/2026. Of those, 5 involved a crash, 0 involved a fire, and 3 reported injuries. No deaths were reported.
Yes — 10 NHTSA safety recall campaigns, including campaign 18V374000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
4 of the 6 most-reported complaint categories on this page are backed by an NHTSA safety recall or open investigation; the rest are unverified owner reports. A recall means a free repair is available at authorized dealers.
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
